Patient Care Client Service

SUMMARY

PROFESSIONAL EXPERIENCE

EDUCATION

SKILLS

CERTIFICATIONS/AWARDS

713-***-**** ********.***@*****.*** Austin, TX 78705 MIRANDA ONISIFOROU

Versatile undergraduate student eager to absorb and deliver results that evolve companies’ goals. Experience in treatment planning, preventive healthcare strategies, laboratory operations, patient engagement, client service, and collaborative teamwork. Dedicated to applying my diverse skillset to support the dynamic needs within your esteemed organization, driving efficiency and contributing to long-term success, recognized for my diligent work ethic, dependability, enthusiasm, and innovative approach to problem-solve. Uplift Austin UT Austin Sep 2022 - Oct 2023

Managed and worked as a team in planning philanthropy events such as raising $4,000 in donations and distributing 500 “mental health day” bags to local elementary school Cultivated business partnerships by networking with companies/institutions to coordinate various event aspects while meticulously managing budgets, logistics, and vendor relationships to optimize financial performance and organizational impact Coordinated weekly homeless food/clothing/wellness events assisting with logistics, volunteer coordination, and resource allocation to facilitate smooth execution and maximize community outreach and mission fulfillment

Dr. Roger’s Centers San Antonio, TX Oct 2021 - June 2022 Demonstrated productivity in clinical tasks such as recording patients' vital signs, medical histories, administering intramuscular injections/shots, and maintaining strict cleanliness standards Managed administrative duties such as patient check-in/out, filing, billing/payments, scheduling appointments, and conserving accurate medical records while providing comprehensive pre/post- care to patients and creating a welcoming facility Streamlined operations to support patient care while fostering a safe and positive environment to ensure high levels of customer satisfaction

Endorsed and advocated for patients' comfort and safety during transportation/stay in medical offices and conducted thorough consultations for patients’ facility operations/procedures Enhanced patient care quality with exceptional time management and prioritization skills, delivering compassionate and personalized services and responding calmly and effectively in emergencies

Recognized for expanding patient volume, program/procedure intake, marketing products, and instilling strong relationships with diverse patients and customers Identified new business partnerships through networking, attending medical events, holding sales efforts and meetings with representatives resulting in the establishment of beneficial partnerships Balanced Body Functional Medicine Sugarland, TX Sep 2020 - June 2021 Observed and actively participated in patient consultations, holistic procedures, and examinations under the guidance of a physician, gaining insight into comprehensive patient care Ensured helpful workflow and optimal patient experience through preparation and execution of diagnostic and treatment procedures, including setting up medical equipment, operating apparatuses under physician supervision, retrieving patient files, organizing medical supplies, and facilitating patient readiness for procedures

Collaborated with healthcare professionals to yield vital patient care delivery while maintaining professionalism and providing empathetic and optimal interactions with patients both in-person and over the phone

Bachelor's of Art’s in Psychology

Healthcare Reform & Innovation Minor

Social & Behavioral Science Minor

- Strong organizational and time-

management skills

- Advanced communication and

interpersonal skills

- Ability to work independently and as part

of a team

- Detail-oriented and able to handle

multiple tasks simultaneously

- Experience in medical

assistant/administrative duties

- Comprehension of medical terminology,

EMR systems, R, Google

Sheets/doc/voice, slack, Word, Excel,

PowerPoint, Microsoft Office

- Ability to apply psychological concepts

to improve patient care and

communication

- Able to actively listen and think critically

within different scopes of practices

- Can adjust quickly to new tasks,

responsibilities, and challenges

- Strong analytical and critical thinking

abilities to identify issues, evaluate

options, and implement effective solutions

- Capable of motivating and guiding others

toward achieving shared objectives

CPR Certified / Basic Life Support Certified

Certified Clinical Medical Assistant

HOSA State ILC Award

Student I.M.P.A.C.T. Award

Philanthropist & Organization Coordinator

Medical Assistant & Front Desk

Medical Intern

University of Texas at Austin 2022 - 2025

*Expected graduation May 2025

University of Texas at San Antonio 2021 -

2022

Research Assistant

UT Project SEED UT Austin Nov 2023 - Present

Proficiency in research methodologies and experimental design while gaining familiarity with Google Sheets/documents/voice and Slack to assist in the efficient process flow of the research study

Appreciated the value of research goals and collaborated seamlessly with the research director and other RAs/TAs to reach them by proactively handling communications, scheduling, and data analysis/entry for research operations

DEGREE

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