Senior User Experience

Madhura Mhatre

User Experience Designer & Researcher

tinyurl.com/mmhatre

***************@*****.***

+1-317-***-****

linkedIn/madhuramhatre95

EXPERIENCE EDUCATION

Senior UX Designer: Likewize Southlake, TX May’23-Present

Designing micro solutions for device trade-in B2B & B2B2C platforms

Conducting quantitative ux research using Google Analytics, Power BI and Medallia

Working together with on-site & off-shore team members: UX Designers, Product Owners, Data Analysts, Developers, Testers in an agile SCRUM methodology driven environment MS Human Computer Interaction

Indiana University, Indianapolis

Aug’17-May’19

Bachelor of Computer Engineering

University of Mumbai, India

Jul’13-Aug’17

UX Designer II: Nelnet Inc Dallas-Fort Worth, TX Mar’20-May’23

Designed solutions payment plans, checkout & disclosure services, student information system for financial and educational platforms by conducting user research, inspecting performance analytics and testing the conceptual mock-ups & prototypes integrated with accessibility and localization guidelines built using the XLR8 Design System in Figma

Led design workshops with B2B clients for features based focus group discussion and A/B testing SKILLS

Design

Branding, Data Visualization Design

System, Interaction Design, Rapid

Prototyping, Sketching, Storyboarding,

Typography, Responsive Design, Visual

Communication, Wire-framing

Research

Accessibility Evaluation, Affinity

Diagram, Card Sorting, Cognitive

Walkthrough, Competitor Analysis,

Contextual Inquiry, Ethnography, Focus

Group, Heat Mapping, Heuristic

Evaluation, Information Architecture,

Persona Hypothesis, Quantitative Data

Analysis, User Surveys, Think Aloud

Test, Usability Evaluation, User

Interview.

Tools

Adobe XD, Abstract, Balsamiq, Figma,

Google Analytics, Google Data Studio,

InVision, Marvel, Medallia, Pendo,

Photoshop, Power BI, Sketch, Tableau

Development

ASP.Net, Android, Assembly Language,

CSS, C, C++, D3.js, HighCharts, HTML,

Javascript, Zoomcharts

UX Designer: DePalma Studios Nashville, TN Jul’19-Dec’19

Facilitated formative research and designed the end to end experience for B2B and B2C products/services while working in cross discipline Agile teams

Worked in a fast-paced environment to generated conceptual ideas through paper sketches, user stories and wireframes & prototypes

Used digital tools like Abstract, Sketch, InVision and Miro real-time board to work together with off-shore clients & team members

UX Design Intern: Regenstrief Institute Indianapolis, IN Sep’18-May’19

Executed human-centered and agile design methods to develop a scalable business model for Care Revolution’s (Probari) tablet application solution designed using Adobe XD

Defined user needs through various research methods and focused on interaction design, information architecture, data visualization and user testing to iterate on the solution designed using Adobe XD

UX Design Intern: Micro Systems Engineering Lake Oswego, OR May’18-Aug’18

Played a key role of user advocate in improved the user experience and interface design of the cardiac rhythm management test line system

Re-designed the Merlin software based on user research & usability evaluations and assessed the high-fidelity prototype designed using Adobe XD Created a long-term user centered design roadmap for the company by establishing collaborative relationships involving stakeholders from all areas of the test development engineering department.

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