Store Manager Customer Service
Resume:
Shelby Witowicz
Elgin, IL *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Deli Manager
Jewel-Osco - Elmhurst, IL
April 2015 to Present
Assists and communicate with customers in a friendly, courteous and prompt manner; receive and record special customer order via phone and in store, participate in department activities including receiving, designing, preparing, pricing, displaying, maintaining, and ordering products; compiles department orders and inventory; communicate with store director on department activities; prepare party trays and special orders; attends company training meetings; performs other duties assigned by store director. RSA
Ecker Center for Behavioral Health - Elgin, IL
February 2024 to May 2024
Helping reacclimate patients with society. Medication monitoring, helping clean the unit, typing medical notes, and billing. I would help the patients when they were in crisis and need of someone to de-escalate them.
Store Manager
Family Dollar - Franklin Park, IL
October 2014 to February 2015
Greet and assist customers in a positive manner; answer questions and resolve customer inquires and concerns; ensures a clean well-stocked store for customers; supervise, train and develop team members; unloading all merchandise from stockroom to store; ordering merchandise, maintaining inventories, record keeping to include scheduling and cash register deposits and receipts and completing daily paperwork; support loss prevention efforts; follow all company policies and procedures. Skills Used
Leadership
In Home Caregiver
January 2014 to January 2015
Took care of a male patient 40+ hours a week. Duties included meal prep, giving medication, lifting individual from bed to chair, cleaning tubes for oxygen, and prepping for surgery. Assistant Store Manager
Dollar Tree - Bensenville, IL
June 2012 to September 2014
Maximize sales potential; protect company assets; maintain high level of customer service; open and close the store; train and assist in associate development; maintain a clean and well-stocked store for customers; order and inventory all store merchandise; unload and stock store inventory; record keeping to include scheduling and cash register deposits, receipts and completing daily paperwork; follow all company policies and procedures.
Education
Associate of Applied Science in Drug and addiction counseling Elgin Community College - Elgin, IL
January 2023 to Present
General Studies
Yorkville High School - Yorkville, IL
2009 to 2012
Skills
• Crisis Intervention
• Group Therapy
• Supervising experience
• Store management
• Leadership
• Customer service
Sterilization of unit
Patient care
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