Patient Access Baton Rouge
Resume:
BRANDY D PRATER
***************@*****.*** 225-***-**** Baton Rouge LA
Summary
Cordial Patient Access Supervisor with 7-year track record of successfully handling busy medical office tasks to serve diverse populations. Career-minded and organized professional skillful in maintaining patient accounts, arranging immediate medical care and verifying insurance claims. Familiar with medical and clinical terminology coupled with proficiency in MS Office.
Skills
●Multitasking and Organization
●Leadership
●Ethics
●Analytical
●Emotional Intelligence
●Business Administration
●Health Records
●Interpersonal
●Quality Assurance
Experience
Our Lady of the Lake Regional Medical Center Baton Rouge, LA
Patient Access Supervisor (Emergency)
06/2021 - 02/2024
●Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
●Recruited, hired and trained new medical and facility staff.
●Maintained records management system to process personnel information and produce reports.
●Explained policies, procedures and services to patients.
●Maintained communication and transparency with governing boards, department heads and medical staff.
Seaside Health and Rehabilitation Baton Rouge, LA
Unit Clerk Manager
11/2018 - 06/2021
●Assessed and evaluated the systems which facilitate the delivery of quality patient care.
●Monitored and ensured compliance with company policies, procedures and state and federal law.
●Responsible for the coordination of care and services provided to patients in various units and responsible for facilitating the interdisciplinary team.
●Conducted and documented a complete data collection of each patient's medical status upon admission and throughout the patient's course of treatment.
Baton Rouge Comprehensive Treatment Center Baton Rouge, LA
Administrative Assistant
03/2014 - 11-2018
●Maintained an organized and comfortable office environment, ordering office supplies, open daily mail and distribute, maintain a postage machine and copy machine.
●Actively developed and maintained positive staff relationships and managed the daily staffing needs of the center.
●Resolved patient complaints, concerns, and requests to ensure patient satisfaction.
●Coordinated meetings, agendas and appointments for the Chief Medical Officer and Medical Director of Assessment Center consistent with each of their preferences and priorities.
Education and Training
University of Phoenix Tempe, AZ
Bachelor of Science in Health Administration
10/2022
University of Phoenix Tempe, AZ
Master of Science in Health Administration
Certifications
●Electronic Health Records - University of Phoenix 11/2019
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