Customer Service Representative

*********@*****.****** com Las Vegas, Tauasosi Nevada +1-702-***-****

WORK HISTORY

Stockroom Associate at Walmart

**/**** - **/**** (3 years)

Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors. Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions. Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

Sell materials, equipment, and other items from stock in retail settings. Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued. Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.

Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.

Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

Keep records on the use or damage of stock or stock-handling equipment. Determine sequence and release of back orders according to stock availability.

Advise retail customers or internal users on the appropriateness of parts, supplies, or materials requested.

Purchase new or additional stock, or prepare documents that provide for such purchases.

Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

Freight handler at U.S Aviation Services

09/2016 - 05/2019 (3 years)

Customer Service Representative (Sales and Related) at The Pizza Company 06/2019 - 12/2022 (4 years)

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Check to ensure that appropriate changes were made to resolve customers problems.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Stock Clerk at Ross Stores, Inc.

02/2023 - 11/2023 (1 year)

Trained in working the floor, cashiering, stock room, and also trained in security

Work in the stock room with a team about 3 or more per day Picking up after the customers, running the register and, other usual task Help receive and unload the truck

Unloading incoming items from a truck for distribution and sales Get items off the truck

Unload truck, tag, hang, organize all clothes from children to adult clothes, run the clothes out to the retail floor and put by department Unload truck, open boxes, organize and stock merchandise, customer service

Putting tags on the products

Restock the floors, Customer Service, Fitting Room Scanned and unloaded upcoming shipments, tagged apparel with security tags and stocked items on the floor

Greet and respond to all customers in a courteous and friendly manner Receiving merchandise and offloading truck

Placed new merchandise to the sales floor

SKILLS

unpacking, 6 years

merchandising, 5 years

unloading, 6 years

packing, 5 years

stock rotation, 7 years

cargos, 5 years

carry, 7 years

LANGUAGES

German, Academic

SOCIAL NETWORKS

Facebook, https://CeeBroom

Twitter, https://twitter.com/80sUnleashed

Linkedin, https://www.linkedin.com/in/todd-buchanan-16412321/ ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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