It Support Technical

AHSAN MUNAWAR

Davis, CA ***** *********@*****.*** 530-***-****

Summary

Experienced professional eager to leverage a diverse background, including IT support, data management, and administrative tasks, to contribute to a dynamic team. Committed to continuous learning and ready to take on new challenges.

Experience

Full-time Parent, Freelancer, & Gas Station Attendant 2022 - Present Senior Computer Operator/ IT Assistant 2016 - 2021 THQ Hospital Safdarabad, Pakistan

Provided technical support to hospital staff and healthcare professionals, assisting them with computer-related issues, software applications, and troubleshooting hardware problems.

Trained hospital staff in computer system usage, software applications, and data security and privacy best practices.

Managed Patients health portals for COVID, HIV & Hepatitis ensuring accurate data recording and generating reports for the Medical Superintendents and P&SHD.

Oversaw Patient registration and medication order Inventory within Hospital Information Management System

Provided administrative support, including employee onboarding, scheduling, and payroll management. IT Support Technician 2015 - 2016

Computer Research (Pvt) Ltd Lahore, Pakistan

Collaborated in a team responsible for procuring and deploying IT equipment and telecommunication devices for banking clients.

Assisted with various on-site system operations, system troubleshooting, device replacements, and network maintenance.

Data Entry Intern 2011 - 2012

Al-Barkat Glass Factory Sheikhupura, Pakistan

Assisted with maintaining production records, tracking client orders, and managing manufacturing data for the company.

Education and Training

M.Sc. Computer Science 2011 - 2012

GC University, Faisalabad, Pakistan

B.Sc. Information Technology 2009 - 2011

GC University, Faisalabad, Pakistan

Diploma of Associate Engineering (Electronics) 2005 - 2008 Punjab Poly Technical- Institute, Lahore, Pakistan Skills

Technical Support & Issue Troubleshooting

End-User Support

Microsoft Office & Data Management

Comprehensive written and verbal communication abilities

Contact this candidate