Customer Service Inventory Control

Gaderrius Kelly eases

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Dedicated Supervisor with 5+ years of experience in managing teams and Pee er’

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performance goals while maintaining high levels of employee satisfaction, iso ea

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Experience

Odessa © Warehouse Supervisor

ae -An Sa0: United Parcel Service

+ Maintained high standards of customer service, earning department "Employee of the

Month’ award

+ Handled confit resolution and performance management with professionalism and tact

+ Managed a team of 15 warehouse workers in executing daily operations efficiently.

+ Trained staff on safety procedures, resulting in a 30% decrease in workplace accidents.

+ Conducted regular performance evaluations, fostering team growth and development.

+ Conducted regular safety training sessions to ensure compliance with OSHA regulations.

+ Implemented inventory control measures to reduce loss and improve accuracy.

+ Oversaw shipping and receiving processes, coordinating with logistics partners for timely

deliveries.

TompaFL © Electrical Engineering

2020 Present

+ Collaborated with a team to research and develop new electrical technologies.

+ Utilized CAD software for designing and drafting electrical schematics.

+ Conducted testing and troubleshooting of electrical systems in a laboratory environment.

+ Designed and implemented circuits for power electronics projects.

+ Collaborated with cross-functional teams to optimize circuit performance and reliability.

+ Demonstrated strong analytical and problem-solving skills in resolving technical issues

efficiently.

Tompa.FL © Assistant Store Manager

2020-2021 MeDonalds

+ + Trained new staff on company policies and procedures to ensure consistency.

+ +Collaborated with Store Manager to develop marketing strategies and promotions.

+ Managed store operations, including sales targets, inventory control, and customer

service.

+ Supervised and trained staff in merchandising, cash handling, and resolving customer

issues.

+ Developed marketing strategies to increase store traffic and boost sales revenue.

+ Collaborated with senior management on store initiatives and assisted in budget

planning.

TampaFL © Sales Associate

2azs=2026 Hibbett Sports City Gear

+ Demonstrated excellent customer service skills resulting in positive feedback and repeat

business.

+ Managed customer inquiries and provided product recommendations resulting in

increased sales.

+ Utilized product knowledge to effectively communicate features and benefits to

customers.

+ Collaborated with team to meet and exceed sales goals leading to recognition.

+ Provided exceptional customer service to drive sales and ensure customer satisfaction.

+ Developed and implemented communication strategies to boost internal employee

engagement and morale.

+ Led team meetings and facilitated communication among cross-functional teams for

project coordination

Education

TampaFL © Commercial & Residential Electrical Enginerring

isco: Tennore Alterius Career and Technical School

TampaFL © ITSupport Specialist

2024~ Present Florida College

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