Management Specialist

William Roberson

**** ******* ********* ***. ** Cell: 315-***-**** Astoria, New York 11102 Email: **********@*****.***

Summary

Over 7 years of project and operational management experience across various organizations. Demonstrated capability to anticipate and discern operational problems, collaborate across sectors to develop solutions, and successfully implement proposals. Responsible for the seamless implementation of several strategic initiatives and projects focusing on corporate performance and organizational effectiveness.

Core Competencies

MS Office and adobe Suites

Highly Proficient in Excel

Power BI

Project Management (PMP)

Change Management

Risk Management

Records Management/Retention design

Quantum/UNALL

Professional Experience

United Nations Development Programme

Management Specialist, Operational Performance Team, Bureau for Management Services (BMS) (P3) April 2022 – Present

Manage and support a team of 6 on the the design and delivery of operational performance and organizational effectiveness services to both United Nations headquarters and field clients.

Develop workplans and agile methodologies, data collection, quantitative and qualitative analysis, development of recommendations, and drafting of reports for client engagements.

Bureau of Management Services (BMS) Audit Focal Point for the Office of Audit and Investigation (OAI) and the United Nations Board of Auditors (UNBOA). An integral member of the Inter-Bureau Task Force (IBTF) for thematic audits such as the Global Fund and the Global Environment Facility (GEF) Audit.

Work with auditing entities to identify areas of inquiry. Contribute expertise and perspective to the audit process with emphasis on governance, risk management, and control efforts. Lead BMS on the tracking, coordination, and implementation of audit recommendations.

Collaborate with BMS Risk manager to develop and coordinate the creation of the 2024 BMS Risk Register and Risk assessment, which identify key corporate risks for the organization.

Support UNDP senior managers to enhance risk management culture by providing scenario analysis on key financial and operational risks.

Design and develop standard operational procedures (SOP), reports, and other business analytical products for corporate use.

Support the extraction, integration, and reconciliation of data and information from diverse systems and sources, to advance operational performance and other corporate initiatives.

Design and facilitate workshops related to operational performance and change management.

Coordinate and develop BMS executive level strategic materials e.g. (briefs, Project Proposals, and/or position paper) related to cross-cutting oversight, compliance, and performance issues.

Promote knowledge sharing and communications regarding operational performance within BMS and across UNDP.

Identify and address internal operational issues and process challenges that affect BMS’s ability to deliver high quality customer service.

United Nations Development Programme

Management Analyst, Directorate, Bureau for Management Services (BMS) (P2)

December 2019-April 2022

Facilitate effective corporate collaboration between the Bureau for Management Services (BMS), the Executive Office, Central and Regional Bureaus, and other corporate bodies at UNDP.

Provide advisory support to the Assistant Secretary General and Director of BMS for the purpose of advancing the priorities of the Bureau and UNDP.

Provide high-quality deliverables for BMS leadership, including policies, procedures, Action memorandums, and project documents before submission for approval and distribution to internal and external governance bodies and partners.

Promote knowledge sharing and communications regarding operational performance within BMS and across UNDP, by leading and managing the development and implementation of the new BMS intranet site.

Support in the coordination and updating digital toolkits and dashboards.

Made substantive contributions to innovation in operational performance and organizational effectiveness through sharing research and analysis, distilling industry and corporate best practice, and engaging practitioners in this area.

Coordinated on-demand, time-sensitive tasks with internal and external stakeholders for BMS, including providing corresponding support and advice to the BMS Director.

United States Agency for International Development

Management and Program Analyst/Special Assistant

September 2018-December 2019

Provided centralized program and management support services for Office of the Assistant Administrator for the Bureau for Management (M/AA).

Advise the Assistant Administrator for Management by developing briefings, creating memorandums, and editing and analyzing communication that gets distributed throughout the Bureau and the rest of the Agency.

Manage procurement planning for the M/AA by reviewing, managing, and editing the Senior Obligation Alignment Review (SOAR) and the Justification Restriction Eligibility (JRE) process to ensure M/AA follow all regulations and policies for the Agency.

In conjunction with the General Counsel’s office and the Legislative and Public Affairs Bureau, formulate responses to audit inquiries by the Government Accountability Office (GAO) and the Office of the Inspector General (OIG).

Manage the correspondence between the Bureau for Management and other Bureaus and offices at USAID to ensure that all documentation and correspondence meets deadlines, are complete, and are in compliance with USAID rules and regulations.

United States Agency for International Development

Program Assistant

February 2018 – September 2018

Facilitated correspondence between the Bureau for Policy, Planning and Learning (PPL) and other bureaus and offices at USAID to ensure that all documentation and correspondence meet deadlines, are complete, and are complying.

Support the development of briefings, presentations, and correspondence. Analyzes and edits program communications such as cables, memorandums, and letters.

Assist in the managing of content of blogs, events, and publications from USAID Chief Economist Louise Fox.

Collect and make arrangements for distribution of material to the USAID missions, USAID/Washington offices, host country institutions, and cooperating agencies.

Draft correspondence and outreach material with guidance from appropriate staff.

Dynetics Inc.

Congressional Analyst June 2016 –November 2017

Analyze and monitor legislation, policies, and funding for various clients within the Department of Defense

Assist in the managing of content for the Congressional Analysis and Resource Database System (CARDS), which includes press releases, hearing transcripts, and earmarks and funding lines for the Department of Defense and Congress.

CARDS provides Congressional support to PEO Ammunition, PEO Aviation, PEO Missiles and Space, and the Assistant Secretary of the Army for Acquisitions, Logistics, and Technology (ASA(ALT)).

Composed numerous articles covering congressional hearings which were posted and distributed to members of the Department of Defense.

Other Assignments:

The American Health and Information Management Association

Government Affairs Administrative Assistant

February 2016 – May 2016

Integral part in coordinating AHIMA’s 2016 Hill Day and 2016 Advocacy Leadership Symposium held in Washington, D.C. Acted as main liaison in setting up meetings for AHIMA members and their respective congressional offices.

The American Foreign Service Association October 2015 – December 2015

Advocacy and Government Affairs Intern

Daily duties included conference calls with members from the Federal Postal Coalition, attending congressional meetings and hearings that pertain to our members, meetings with distinguished American Foreign Service members, attending several events at local institutions as they relate to Foreign Service Officers or USAID workers, and writing letters to supporters and members of AFSA.

The Federalist Society

Research Assistant

May 2014 – August 2014

Maintained the donor database for the Developmental Division; including individual donors, NGO’s, Corporations, and other larger organizations.

Congresswoman Anne Marie Buerkle (R-25-NY)

Intern

May 2012 – November 2012

Supported the Congresswomen through front office duties and worked closely with the Congresswoman’s Foreign Policy Legislative Assistant.

Education

The Catholic University of America, Washington, D.C. August 2014 – May 2016

Masters International Affairs

The Catholic University of America, Washington, D.C. August 2010 – May 2014

Bachelor of Arts in Political Science

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