Inside Sales Project Management

Alek Pszeniczny

*********@*******.*** 414-***-**** Milwaukee, WI

SUMMARY

Seasoned professional with 10 years of experience in sales and account management, seeking to leverage leadership skills with a role in project management. Demonstrated ability in developing client relationships and executing on needs. Skilled in supervising teams, managing inventory and budgets, and implementing operational policies. WORK EXPERIENCE

GoDaddy Remote

Inbound Sales Guide Oct 2023 - Present

• Provide first rate support on inbound interactions with new and existing customers.

• Answer billing questions, troubleshoot complex tech/web issues.

• Consult, recommend and sell new products, services and add-ons based on client needs.

• Meet or exceed metrics for new sales quota, availability, conversion rate, and customer satisfaction.

• Currently over 110% of sales target YTD, and consistently lead team in sales quota and conversion rate. United Rentals – Trench Safety Waukesha, WI

Inside Sales Representative Sep 2020 - Mar 2023

• Established and nurtured enduring client relationships, enhancing customer loyalty and repeat business.

• Managed customer inquiries, providing both telephonic and face-to-face support, ensuring customer satisfaction.

• Oversaw inventory levels and coordinated procurement activities to maintain optimal stock.

• Conducted daily safety briefings to promote adherence to safety protocols among team members.

• Engaged in daily prospecting activities to identify and acquire new customers. Gordon Flesch Company West Allis, WI

Account Executive Sep 2018 - Oct 2019

• Fostered and sustained client relationships via proactive outbound sales calls.

• Originated leads and meticulously monitored sales activities within the customer relationship management system.

• Employed advanced sales strategies and negotiation tactics to secure contracts, guaranteeing customer satisfaction. DynaMD Newport Beach, CA

Inside Sales Lead Feb 2015 - Aug 2018

• Cultivated and maintained key account relationships, enhancing client retention and satisfaction.

• Devised and applied growth strategies, effectively generating new leads and closing new contracts.

• Supervised a preauthorization team, ensuring efficient and accurate task completion. Suit and Tie Delivery Eagan, MN

Co-Founder/Corporate Sales Feb 2014 - Jan 2015

• Successfully negotiated partnerships, ensuring alignment of company and vendor objectives within relationships.

• Managed team of drivers along with scheduling and dispatching of orders for maximum efficiency.

• Devised and executed successful marketing campaign to increase both vendor partnerships and end-consumers. Menards Oakbrook, MN

Electrical Department Sales Manager May 2012 - Apr 2014

• Managed and cultivated a team focused on sales and customer service, enhancing their skills and productivity levels.

• Oversaw inventory control, ensuring optimal stock levels while maintaining an aesthetically pleasing department.

• Devised and enacted operational policies and procedures, streamlining workflows and reinforcing efficiency. EDUCATION

University of Wisconsin – Eau Claire

Bachelor of Business Administration

May 2012

CERTIFICATIONS

Web Hosting: Customer Service, Rio Salado College 2024

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