Jamal Cunningham
Lytle, TX *****
*******************@*****.***
• Experience in roofing metals such as: purlin, soffit panels etc.
• Extensive computer training, including knowledge of multiple software including: Microsoft Word, Excel, PowerPoint, Outlook, SAP
• Enthusiastic and articulate communicator
Willing to relocate to: San Antonio, TX
Authorized to work in the US for any employer
Work Experience
Forklift Operator/Machine Operator
Metal Sales Manufacturing Corporation - Temple, TX November 2022 to Present
Material handler. Load/unload trucks.
Machine operator
Head purlin operator
Molder
Tyler Union - Anniston, AL
2017 to 2018
•Use a variety of tools or equipment, such as power construction equipment, measuring devices, power tools, and testing equipment, such as oscilloscopes, ammeters, or test lamps.
•Work activities include getting information; identifying objects, actions, and events; making decisions and solving problems; handling and moving objects; inspecting equipment, structures, or surroundings; updating
and using relevant knowledge; organizing, planning, and prioritizing work; and evaluating information to determine compliance with standards.
•Physical activities that require considerable use of arms and legs and moving the whole body include climbing, lifting, balancing, walking, standing, stooping, and handling tools and materials.
•Skills required include troubleshooting, repairing, active listening, critical thinking, judgment and decision
making, installation, active learning, complex problem solving, and equipment maintenance. Team Leader/ Trainer
V-Tech - Montgomery, AL
2014 to 2017
Call Center, Montgomery, Al 2014-2017
•Keep track of the contingent agents (time, attendance, behavior, etc.)
• Discipline agents upon request of supervisor
• Payroll responsibilities
• Report back weekly to agency with employee stats
• Expert Team Lead experience
• Effective listening skills & outstanding verbal communication skills
• Analytical and resourceful problem-solving skills
• Ability to research the facts & analyze the situation before making a decision
• Confidence in making & committing to a decision
• Proper telephone etiquette
• Aptitude for learning & recalling details
• Ability to prioritize & manage multiple tasks in order to complete in a timely manner
• High level of accuracy & attention to detail
• Collection training on the beginner level
• Computer literacy/technical aptitude
• Ability to work independently and in a team setting
• Flexibility to work different shifts with the possibility of overtime, when needed
• Provides superior customer service in a contact/call center/help desk environment.
• Answers general and technical questions from end-users regarding navigation of government websites in a leveraged environment supporting multiple accounts.
• Accurately documents all correspondence with end-users.
• Friendly with a passion for customer service excellence and enjoys helping people.
• Tactful manner and ability to effectively deal with difficult situations.
• The candidate may be involved with reports, documentation and knowledge management as it pertains to their role, on an as needed basis.
• An impeccable attendance record and excellent work ethic. Line Worker
Hyundai Plant - Montgomery, AL
2013 to 2014
Installed fuel pumps
● Installs gas tanks
● Installs break lines
● Installs gas and break pedals
● Installs heat shield, roaters and brakes
Education
National Guard Basic Training
National Guard AIT School - Fort Lee, VA
2015
High School Diploma
Weaver High School - Anniston, AL
2011
Skills
• Assembly Line
• Soldering
• Assembly Worker
• Warehouse experience
• English
• Distribution center
• Reach truck
• RF scanner
• Mechanical knowledge
• Assembly
• Lean manufacturing
• Microsoft Excel
• Microsoft Office
• Quality control
• Shipping & receiving
• Cherry picker
• Order picker
• Order picking
• Heavy lifting
• Packaging
Certifications and Licenses
Forklift Certified
September 2017 to Present
Forklift Certification