Medical Assistant Patient Scheduling

JG

JANELI GUTIERREZ

*********@*****.*** 747-***-**** Northridge, CA 91324

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Understands Medical Procedures

HIPAA Compliance

Venipuncture and Phlebotomy

Patient Scheduling

Understanding of Dental Insurance

Dental Views Riverside, CA

Dental Receptionist

09/2022 - 03/2024

Verified, updated and entered patient information into system. Answered and managed incoming calls and emails.

Scheduled cleanings and dental appointments for patients using appointment software.

Maintained master calendar and scheduled new appointments based on provider availability.

Scheduled and confirmed patient appointments and consultations. UCR School of Medicine Riverside, CA

Medical Clerk

01/2022 - 07/2022

Gathered and sorted client medical records and bills. Observed confidentiality and safeguarded all patient-related information. Kept department clean, organized and professional. Performed preliminary physical tests to accurately record results in patient history summary.

Scheduled appointments for patients via phone and in person. Input client information into spreadsheets and company database to provide leaders with quick access to essential client data. ABM Medical Encino, CA

Medical Assistant

08/2020 - 01/2022

Performed preliminary physical tests to accurately record results in patient history summary.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Organized charts, documents and supplies to maintain team productivity. Contacted pharmacies to submit and refill patients' prescriptions. Measured vital signs and took medical histories to prepare patients for examination.

Cleaned and maintained medical equipment following procedures and standards.

Responded to patient callbacks and phone-in prescription refill requests. Summary

Skills

Experience

Mountain Shadows Community Homes

Riverside, CA

Direct Support Professional

10/2019 - 08/2020

Maintained clean and well-organized environment for client happiness and safety.

Transported clients to doctor's appointments and errands. Tracked and reported clients' progress based on observations and conversations.

Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Documented current patient information to update vital signs, behaviors and eating habits.

Served meals and assisted immobile or disabled individuals with eating. Assisted client with personal hygiene, mobility and transportation. Amazon Eastvale, CA

Warehouse Associate

08/2018 - 06/2019

Packed and labeled merchandise to prepare for loading and shipment to customers.

Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Used pallet jacks to move items to and from warehouse locations. UEI College - Cerritos Cerritos, CA

High School Diploma

01/2021

Education and Training

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