Customer Service Data Entry

Carmen Pena

Springfield, MA *****

**************@*****.***

+1-413-***-****

Authorized to work in the US for any employer

Work Experience

Office Assistant

Springfield Pediatrics - Springfield, MA

February 2021 to August 2023

• Keeping communal spaces in good order throughout the day.

• Greeting visitors and answering phone calls when needed.

• Helping with any bookkeeping, data entry, and general administrative tasks required

• Scheduling, canceling, or rescheduling appointments

• Customer service

• Faxes

Medical Office Assistant

Holyoke Medical Center - Holyoke, MA

October 2022 to March 2023

• Keeping communal spaces in good order throughout the day.

• Greeting visitors and answering phone calls when needed.

• Helping with any bookkeeping, data entry, and general administrative tasks required

• Scheduling, canceling, or rescheduling appointments

• Customer service

• Faxes

Pantry Chef

BNapoli Italian Restaurant - West Springfield, MA

March 2016 to November 2020

Pantry chef,

Prep cook, clean and organize work station, use FIFO PCA Personal Care Assistant

Northeast arc, inc

October 2017 to June 2020

Pantry Cook

Felix family restaurant - Springfield, MA

May 2010 to September 2013

Education

Associate's degree in Business Administration

Springfield Technical Community College - Springfield, MA September 2021 to Present

High school diploma

High School Of Commerce

Culinary arts

Branford Hall Career Institute-Springfield Campus

Skills

• Flexibility

• Team Work

• Problem-solving

• Culinary Experience

• Reliability

• Restaurant Experience

• Banquet Experience

• Catering

• Kitchen management

• Food Preparation

• Food Safety

• Cooking

• Meal Preparation

• Customer service

• Serving Experience

• Food Production

• Host/Hostess

• Busser

• Microsoft Word

• Bilingual (5 years)

• Spanish (10+ years)

• Computer skills (2 years)

• Medical terminology

• Customer service

• Communication skills

• Data entry

Certifications and Licenses

Serv safe certification

Food Handler Certification

Assessments

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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