Customer Service Quest Diagnostics

ERIKA

MENDEZ

PHLEBOTOMIST

mendez.erika****@gmail.c

om 832-***-****

Houston, Texas 77093

Quest Diagnostics - Phlebotomist

Houston, Texas • 02/2022 - 12/2023

Cyracom - Interpreter

Houston, Texas • 05/2020 - 12/2022

EXPERIENCE

Successfully drew blood from patients of all ages and skill levels in a timely manner.

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• Performed venipuncture procedures with accuracy and precision. Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.

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Maintained confidentiality at all times during the interpretation process as per professional standards.

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Demonstrated excellent communication and interpersonal skills to liaise with clients from diverse cultural backgrounds.

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Built trust with customers through friendly customer service interactions during interpretations sessions.

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Hardworking, highly motivated

professional eager to lend

combined knowledge and skills to

enhance business performance.

Operates well in both individual

and team capacities, leveraging

seasoned work ethic to quickly

adapt to different processes and

drive company objectives.

Resourceful and results-driven with

a passion for growth and efficiency

to meet company needs and

increase service value.

PROFESSIONAL

SUMMARY

HCDE

Houston • 03/2024

Certification: Phlebotomy

Innobatibe Approaches to

Education

San Antonio Tx. • 11/2014

High School Diploma

EDUCATION

SKILLS

• Infection control

• Communication abilities

• Team collaboration

• Sample storage

• Blood culture collection

• HIPAA compliance

• Capillary puncture

• Bilingual English/Spanish

CERTIFICATIONS

NHA Inc as a Phlebotomy

Technician

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Contact this candidate