Customer Service Data Entry, forklift driver (any kind)

AVREY KIGHT

***************@*****.*** 470-***-**** GA, 30116

Summary

Motivated tech-savvy professional seeking an entry-level tech support role to leverage technical expertise, analytical skills, and customer service acumen to provide exceptional support to end-users and drive technical issue resolution.

Skills

Customer service

Troubleshooting

Zendesk

Microsoft Suite

High volume call center

Inventory and stock management

Conflict management

Data entry

Experience

Customer Service Representative Helping Hands Logistics - Carrollton, GA 12/2022 - Current

Manage and track customer orders from placement to delivery, ensuring accuracy and on-time delivery

Communicate with customers via phone, email, or chat to answer inquires, resolve issues, and provide customer service

Troubleshoot and resolve logistical issue such as delays, damages, or incorrect deliveries

Prepare and maintain reports on order status, shipping information, and customer feedback

Truck Driver Helping Hands Logistics – Carrollton, GA 08/2020 – 12/2022

Inspecting the truck before and after each trip to ensure good working condition

Loading and unloading cargo onto truck using appropriate equipment

Maintaining communication with dispatchers, customers, and other team members

Completing all necessary paperwork and documentation related to delivery

Performing routine maintenance and minor repairs on the truck

Warehouse Associate Walmart Warehouse – Carrollton, GA 10/2013 - 08/2018

Receiving incoming shipments of products and materials and verifying the accuracy of items received

Storing and organizing products and materials in designated locations within the warehouse

Picking and packing orders and preparing them for shipments to Walmart stores or customers

Performing inventory counts and reconciling discrepancies in stock levels

Ensuring compliance with safety procedures and regulations and reporting and hazards or incidents

Education and Training

West Georgia Technical College Computer Support Carrollton, GA

Contact this candidate