Sales Manager /Customer service

Food Bank Volunteer

Gateway, Hagerstown, MD

**/**** - *******

Trained and recruited volunteers for efficient implementation of church programs. Provided counseling to youths and help them realize their individual goals. Coordinated with parents of youth group members regarding their children's involvement and participation in the church.

Trained youths on how to be future faith-filled leaders and set up programs to facilitate spiritual growth.

Developed and maintained effective relationships with various leaders in the community for purposes of swift outreach programs.

Food/ Clothing Bank Volunteer

Trinity Lutheran Church, Hagerstown, MD

01/2022 - Current

Supported and assisted Food Bank volunteers and staff in completing all tasks. Assisted pantry clients and directed pantry volunteers in guiding clients through the pantry. Worked in a safe manner and complied with all safety rules and procedures. Conducted housekeeping to assure that work areas meet USDA standards for cleanliness and that areas are organized, clean, safe, and clutter-free. Represented the Food Bank of Community Action in a courteous and professional manner with donors, volunteers, visitors, community members, agency partners, store personnel, school officials, clients, staff, and others.

Maintained all necessary records including donation and disbursement receipts, client logs, timesheets, discard, etc.

Sorted donations, made food boxes, cleaned fresh produce, prepared senior sacks Attended staff and training meetings as directed.

Performed sidewalk and snow removal, trash removal, yard work, and parking lot clean up as needed.

Master Certified Consultant

Antwerpen Chrysler Jeep, Catonsville, MD

05/1990 - 09/2019

Understood the requirements, issues and needs of the client's short-term or long-term goals. Conducted interviews and surveys to collect data and analyze it to identify and understand a problem or issue.

Presented and explained findings to management.

Advised or suggested improvements to achieve the objectives of the organization. Formulated plans to implement their recommendations and provided training to the staff to cope with the changes.

Evaluated the situation periodically and made changes as and when required. Discovered the most suitable solutions for any problem at hand. Michael Snowden

608 Potomac Avenue, Apt.1

Hagerstown, MD 21740

Phone: 240-***-****

Email: *****************@*****.***

Objective

Dedicated Master Certified Consultant with over 30 years of industry expertise seeking to leverage extensive experience in driving business growth and client success. Employment History

Helped client's business' become more functional and successful. General High School Curriculum

High School Equivalency Diploma

Wheaton High School, Wheaton, MD

Education History

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