Hazel Crest, IL ***** 773-***-**** ****************@*****.*** WWW: Bold Profile
RACHEL RESENDIZ
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. PROFESSIONAL
SUMMARY
SKILLS Employee Performance
Evaluations
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● Cost Reduction
● Employee Scheduling
● Operations Management
ASSISTANT MANAGER 05/2022 to 04/2023
Burger King, Markham, IL
ASSISTANT MANAGER OF OPERATIONS 12/2013 to 06/2015 Deluxe Diner, Chicago, IL
WORK HISTORY
● Supervised day-to-day operations to meet performance, quality and service expectations. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
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Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
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Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
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● Taught employees how to collaborate on daily job tasks and achieve service targets.
● Coordinated with General Manager in different operational issues and promotional AT HOME CARE GIVER 06/2010 to 11/2013
Self Employed, Chicago, IL
activities.
● Introduced new methods, practices, and systems to reduce turnaround time. Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
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Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
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Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
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Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
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● Provided mobility assistance such as walking and regular exercising. Nirvana Institute, Chicago, IL
CNA Certification, General Studies, 09/2023
Nirvana Institute, Chicago, IL
Phlebotomist, General Studies, 06/2019
EDUCATION
CERTIFICATIONS ● Certified, Nursing Assistant Nirvana institute - 09-202*-**-**** Spanish
Native or Bilingual
English
Native or Bilingual
LANGUAGES