Contact
Education
Phone
**********@*****.***
Doha-Qatar
DOB:9-06-1992
Nationality:Tunisian
Address
Amal Hdhiri
B r a n c h s u p e r v i s o r - M e d i c a l c l i n i c s Branch supervisor with over 5 years of experinces leading teams, maintaining patient satisfaction,i have a proven track record of managing teams effectevely,reaching our income targets and convince patients to make different procedures . Experience
Negociate and convince patient to make more procedures Manage, supervise and evaluate healthcare facility staff. (Ofice staffs, Receptionist, nurses& others)
Manage and Persuading a patient to follow recommendations involves effective communication using clear and simple language that can be understood by them.
showing empathy by listening actively to the patient's concerns and addressing their questions, doubts, and fears will go a long way in gaining their trust.
Training new hires
Lead a team in pursuing new business opportunities through doing assessments and sending proposalsto target customers. Reporting to HR and senior management
Answering phone calls and taking messages
Preparing and editing documents like, reports.
Assisting and resolving problems
Coordinating between professionals and departements Scheduling and coordinating meetings
Scheduling appointments for patients
Acting as a point of contact between patient and doctors,by keeping information confidential
Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner
Operating copy equipment, fax machines, printers or other equipment necessary
Communicate medical results to patients under clinical supervision. Complete timely and accurate documentation of patient visits. Supervising the tracability of all the operations carried out at Hub medical 2022 to present
2020-2022
2016 - 2020
Branch supervisor,Aljazeera medical center Doha, Qatar Administrative Coordinator,Aljazeera medical center Doha, Qatar Administrative officer,Hub medical Tunisia
License degree in Medical Biotechnology,
Molecular engineering
ISTMT Tunis, Tunisia
2011-jun 2014
Team leadership
Goodcommunicationa and
interpersonal skills capable of maintaining
strongrelationships. Strong organizational
and multi- tasking skills. Excellent analytical
and problem solving abilities
Performance improvement
Marketing skills
Technical support
Skills
Language
Arabic :Mother language
French:Fluent
English:Fluent