Program Management Technical

Monideepa Banerjee

Self-driven technology leader with around 18 years of progressive experience in

product and program management, delivering large scale technical solutions to meet or exceed overall business objectives.

Greater Seattle Area ~ 971-***-**** *****************@*****.*** www.linkedin.com/in/monideepabanerjee/

EXPERIENCE

Manager, Technical Program Management

Amazon Lab126, (June 2021 – Present)

• Lead team of technical program managers and quality assurance engineers working on V0 consumer robotics products

• Lead analytics, product research and insights for several AI/ML based products

Sr TPM

DocuSign, San Francisco, CA (Sep 2020 – June 2021)

• Led enterprise application programs across ServiceNow and Salesforce for legal and procurement teams

• Onboarded Seal for DocuSign legal team which is AI driven contract analysis software that was acquired by DocuSign

Sr Manager, Business Applications

Lending Club, San Francisco, CA (Jan 2018 – May 2020)

• Managed team of software developers and business analysts working on various enterprise applications – Salesforce, Oracle Fusion, Docebo LMS, DocuSign, Workfront and other business applications for enterprise risk, compliance and legal teams

• Onboarded multiple business teams across Investor, Risk, Fraud and Compliance teams on Salesforce Lightning platform

Principal TPM

T-Mobile USA, Bellevue, WA (Nov 2012 – Jan 2018)

• Led technical requirements and end to end system design for major marketing, customer care and billing initiatives across 30+ systems across eCommerce, Retail, IVR, Telesales, Customer Care, Middleware, Billing and 3rd party systems

• Performed design reviews, responsible for system deployment planning, defect triage, post launch warranty support and executive level status updates Technology Lead

Clients: Nike Inc, Baker Hughes, Scottish and Southern Energy, British Petroleum, Bank of America.

Infosys Technologies., Beaverton, OR (Aug 2005 – Nov 2012)

• Lead software developer in J2EE and .NET technologies for large scale development projects

• Progressed to work as business systems analyst at Nike within Global store solutions team leading requirements gathering, gap analysis, technical design for POS, payments systems, traffic counter.

SKILLS

Technical program management,

Waterfall/Agile (Scrum/Kanban),

risk and issue management

Technical product management,

own product roadmap and backlog,

epics, user stories, sprint

prioritization/planning/grooming

People management, vendor

management

Requirements gathering, analysis,

solution design and delivery

Technologies: AI/ML, LLM,

ASP.NET, C#, REST/SOAP API,

HTML, CSS, JSON

Database: SQL Server, Oracle,

TSQL, RDBMS

Enterprise Applications:

Salesforce CRM

(Classic/Lightning), Tableau,

Oracle Fusion ERP, ServiceNow,

Docebo LMS

Tools: JIRA, Confluence, Visio,

Signavio, Sparx, Microsoft Project,

Airtable, Workfront, Quip

CERTIFICATIONS

Certified Scrum Product Owner

– Scrum Alliance

AWARDS

“Technology Excellence

Award’2015” at T-Mobile that

recognizes top 1% of technology

team every year

PRIMA Award’2010 at Infosys Tech

which is the highest award at the

company level

EDUCATION

B Tech., Information Technology,

Kalinga Institute of Technology &

Science

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