Data Entry Salt Lake

Mourad Mabrouk

Salt Lake City, Utah, United States ***************@*****.*** 801-***-****

SUMMARY

Highly skilled IT professional with a proven ability to adapt to new technologies, offering a blend of technical experMse and leadership potenMal. My strengths include problem-solving, strong communicaMon, and a focus on efficiency, complemented by cerMficaMons in MicrosoQ technologies and Linux. EXPERIENCE

SOC Analyst Legato Security December 2023 - Present

• Experience with Jira, EDR and XDR pla=orms (Crowdstrike, SenCnelOne, Area1, Cortex, Cyber Stellar, and Sumo Logic)

• Manage DetecCon and Response.

• Experience in network security and penetraCon tesCng.

• Configure events, warnings, alerts, and alarm processing and management.

• Manage incident reports & document events.

• Provide prompt and accurate responses to error noCficaCons (Alerts). Quality Specialist, Document Control Teva Pharmaceu4cals January 2023 - January 2024

• Responsible for data entry into JDE and other quality systems

• Proficient in running queries and analyzing data to extract relevant informaCon for decision-making purposes.

• Responsible for coordinaCng product complaint handling, where applicable.

• Managing and converCng hardcopy records to controlled electronic files into streamlined MSP.

• Install and maintain computer resources for at least 8 departments within the organizaCon.

• Seasoned quality control specialist, tasked with training new employees at numerous locaCons.

• Part of innovaCon team – deciding on projects and strategies to implement for process efficiency. Process Operator II Teva Pharmaceu4cals January 2020 - January 2023

• Responsible for compliance with EH&S policies, GMP, and control procedures (SOP, EM, WI, JA, etc.)

• OperaCng Various equipment following the master batch record (MBR)

• Performing troubleshooCng and setup in an intermediate capacity, as required per Department /Site.

• Resolving so`ware and hardware malfuncCons.

• Communicates system upgrades, backup protocols, and risk and safety measures to internal and external departments.

• Experience with mulC-OS pla=orms (Windows, OSX, Mobile) Personal Projects January 2022 -February 2023

• Built a tribute page and survey form using HTML, HTML5 & CSS EDUCATION

Bachelors In Cybersecurity William Woods University • Fulton, Missouri. • 2021

• Currently working on CCNA, CCNP, and CISSP. AnCcipaCon of CompleCon: February 2025 Bachelor of Science and Economics University Moulay Ismail • Meknes, Morocco. • 2015 CERTIFICATIONS

Cybersecurity Bootcamp Red Hat System AdministraCon I & II (RH124 &RH134) Salt Lake Community College • 2023

• Proficient in System administraCon tasks such as user account management and so`ware installaCon.

• TroubleshooCng Linux, PC hardware, networking, and command-line interface-related problems.

• Experience with network administraCon protocol and procedures, including TCP/IP, DNS, DHCP, and VPN. Microso< Technology Database Fundamentals Microso` InsCtute • 2021 Lean Six Sigma Teva PharmaceuCcals • 2023

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