Customer Service Accounts Receivable

‘727-***-**** *******************@*****.*** GEORGETOWN, TEXAS 78626

Professional Summary

Skillful in sales, processing transactions, and handling customer complaints with excellent sales and customer service abilities. Assists

with loading and transporting large items to customer vehicles, Proactive communicator and resourceful problem-solver with strong,

organization and time-management skills. Translator fluent in SPANISH- ENGLISH, strong history of success in translating documents and

in-person conversations,

Skills

+ Customer Engagement + Customer Relationship Building + Team collaboration

+ Strong communication + Customer care + Fluent Bilingualism

Experience

Salesperson pril2024 Current

KRIS-CON CONSTRUCTION SUPPLY, ROUNDROCK, TEXAS, USA

+ Maintained strong relationships with existing customers to ensure repeat business,

+ Coordinated with other departments to ensure timely delivery of orders.

+ Described product to customers to accurately explain details and care of merchandise.

+ Computed sales prices to total purchases and received and processed cash or credit payments.

+ Provided professional and friendly service to all internal and external customers.

+ Assisted with closing sales by detailing services, preparing estimates and writing up proposals.

Accounts Receivable Clerk/ DISPATCHER February 2022. Apri 2023

MINYARD SONS SERVICES, CEDAR PARK, TEXAS

+ Utilized accounting software platforms for efficient data entry and organization,

+ Contacted customers regarding overdue invoices and arranged payment plans.

+ Detected non-payment issues quickly by monitoring customers’ accounts.

+ Maintained accurate records of all accounts receivable transactions.

+ Prepared and sent customer statements to encourage timely payments.

+ Provided exceptional customer service when addressing account inquiries or concerns.

+ Received service requests, prioritized responses and optimized utilization of tear resources in dispatching personnel.

+ Assisted drivers in navigating unfamiliar areas or finding alternate routes.

+ Logged daily data in dispatch logs and databases.

+ Scheduled deliveries to support business demand and internal inventory needs.

+ Communicated with customers to provide updates on delivery times and address concerns

+ Handled incoming calls from customers requesting service or reporting problems with existing orders,

+ Communicated with drivers to provide assignments or exchange information.

‘+ Monitored vehicle locations and statuses using GPS tracking systems.

Education

GED - AUSTIN COMMUNITY COLLEGE

Language

SPANISH ENGLISH

Fluent Advanced

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