William Yarnall
Mooresville, NC ***** ***********@*****.***
Authorized to work in the US for any employer
Work Experience
Senior Developer Support & Services
Conduent Inc
January 2023 - Present
Maintain production Pharmacy Benefits Administration system for the State of Texas Medicare system. Production control and scheduling of a multi-facet application system, which includes Database, COBOL processing, Linux scripting IBM Workload management system elements. Working with Micro Focus Enterprise Server running Both Online Transaction processing (CICS) and Batch Processes (JCL/COBOL)
Senior Developer
Cato Corporation - Charlotte, NC January 2015 to 2022
Develop and maintain Retail Management System including Mainframe COBOL applications, Oracle Database procedures, and Oracle BI-Publisher Reports generation. Oracle ODI tools, Micro Focus COBOL, JCL, Korn Shell scripting, Crystal Reports on a limited basis. Code SQL procedures and packages to interface with the Mainframe application
COBOL Programmer/Analyst
Xerox contractor - Austin, TX June 2013 to December 2014
Develop and maintain Xerox Pharmacy Benefits Administration system for the State of Texas. Working with Micro Focus COBOL, JCL, Perl, Linux Korn Shell, Control M scheduling, and the MoveIt file transfer tools. Oracle Database, KSH.
Senior Developer - Programmer / Analyst
The Save Mart Companies - Modesto, CA August 2011 to June 2013
Senior Developer - Programmer / Analyst
Develop and maintain Retail warehousing and Distribution applications.
Working with users and Business Experts to expand and modernize sophisticated business applications running on Windows, AIX and Sun Solaris.
Senior Developer - Programmer / Analyst
8/2011 to 6/2013
Unified Grocers - Seattle, WA 6/2010 to 8/2011 Programmer / Analyst
Developer/Programmer Analyst
Develop and maintain Wholesale warehousing application. Working with users and Business Experts to expand and modernize sophisticated business applications running on AIX and HP/UX. Contract position. Application Development using KSH, COBOL, Informix Database SQL, and embedded SQL
Micro Focus - Mountain View, CA May 1988 to December 2009
Senior Customer Care Manager
Micro Focus 1999 to 2009
Manage a team of 17 Support Engineers supporting multiple product lines. This was a team composed of multiple office locations and both in office and remote ‘work from home’ engineers.
Lead a team of highly skilled software support professionals. Responsible for Level 1 and Level 2 support services to companies of all sizes. Trained and maintained technical competency of all Micro Focus UNIX Support Engineers in North America
Technical Experience/Expertise:
Subject Matter Expert for Micro Focus Server Express product and all major components. Responsible for initial and ongoing product training for the product. Provide expert assistance and guidance to Support Engineers worldwide.
Subject Matter Expert Micro Focus Server express, COBOL/2 and Object COBOL Developer Suite. Provided support for mixed language programming using COBOL interfaces to other languages and applications. Consulted with ISV/Vars and business partners providing system software design and implementation guidance.
Successfully Managed the Escalation process of critical situations, working with Customer Senior Management to ensure minimum impact on the customer enterprise,
NCR. - Dayton, OH 3/1978 to 5/1988
Requirements Analysis/System Engineering & Support, 1982 to 1988
Customer Software Support, 1981 to 1982
Application Programmer Instructor 1979 to 1981
Field Engineering Instructor 1978 to 1979
Promoted to increasingly responsible positions, culminating in a Senior Systems Engineering role, with responsibility for diverse tasks and assignments.
•Planning and implementing of custom application development projects for NCR customers. Reporting to Director level management, providing recommendations and project plans.
•Review customer generated software specifications for feasibility and supportability. Working with the customer to resolve ambiguity and remove pitfalls. Recommended hardware configurations to meet customer requirements.
•Produced accurate cost quotations for customer software projects improving profit margins and on time delivery by 50%.
•Consultant/Trouble-shooter, working on customer locations, to resolve escalated high visibility problems. Successfully diagnosed and corrected issues effecting system uptime and performance.
Skills
Computer Languages and Skills
COBOL - Ryan McFarland, Micro Focus COBOL, CICS and JCL, Server Express,Net Express, MicroSoft Visual Studio.
UNIX / LINUX operating systems, AIX, Sun Solaris, HP/UX, SUSE Linux, Red Hat Linux - system administration and configuration tools such as HP Sam, AIX Smitty,
Micro Focus Enterprise Server and COBOL Web Services.
UNIKIX Mainframe online and batch programming.
UNIX Shell programming – BSK, KSH,Bash
Oracle Data Integrator(ODI), Oracle Bi-Publisher
Experience using C, C++, JAVA, HTML, DHTML, JavaScript & CSS. Relational Databases, Informix, Oracle, DB2, MySQL
Job Schedulers, CA Autosys, Tidal Enterprise Scheduler
Retalix Retail applications systems, Biceps, APP, Prompt and Triceps. Sterling Gentran EDI Data Mapping and Translation
Experience with Microsoft office suite of tools, Outlook, PowerPoint, Excel, Word
Education
Dubuque Senior High School - Dubuque, IA
Education
Loras College - Dubuque, IA
West Valley Community College - Saratoga, CA
Additional Information
Areas of Expertise
UNIX/LINUX operating systems Micro Focus COBOL product Excellent Communications Skills Client/Server Applications Software Integration Team Leader. Technical Team Leadership