Loss Prevention Customer Service

Brandi Smith

945-***-**** ****************@*****.*** Forney, TX 75126

SUMMARY

SKILLS

• Merchandise stocking

• Loss prevention

• Payment processing

• Merchandising

EXPERIENCE

Cashier Team Lead, TA Travel Center, January 2017-April 2022 Dallas, TX

• Answered customer questions and provided store information.

• Assisted with training new cashiers and customer service team members to increase speed of onboarding.

• Processed payments promptly for customers to exceed productivity standards. Lesd, Homegoods Stores, June 2014-April 2017

Dallas, TX

• Monitored and supervised customer's activities in store to detect signs of attempted theft.

• Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.

• Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.

EDUCATION AND TRAINING

Some College (No Degree)

Psychology, Eastfield College, Mesquite TX

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