Information Technology Technical Support

Ryan Oehling

Senior Information Technology Technician

Email: ****.*.*******@*****.***

LinkedIn: www.linkedin.com/in/ryan-oehling-a04a72190 Career Objective

I thoroughly enjoy troubleshooting open-ended problems where the work is very hand-on. I work very well in a team environment, especially when leading the team to a common goal. Communication and peer-to-peer relationships are something that I value deeply, and strive to make the working environment efficient and friendly. I am a jack of all trades, dabbling in several subjects extending to PC hardware and software, 3D printing, CAD, and PCB design. Education

Bachelor of Science in Electrical Engineering - Virginia Tech, Blacksburg VA December 2023

Experience

Senior Technician at PC Land Electronic Repair, Blacksburg VA June 2021 - Present

● Monitored PC’s and other electronics in order to identify and resolve issues in an efficient and effective manner

● Assisted customers with diagnosing and solving IT-related issues by providing knowledgeable technical support

● Maintained and organized store-wide networking systems in order to streamline and simplify network access

● Assisted customers off-site to recommend and put in place solutions to their IT-related problems

Food Service at Virginia Tech, Blacksburg VA

February 2020 - June 2021

● Upheld safety and sanitation standards to combat an ongoing pandemic

● Operated high-volume cooking and assembly equipment Head Coach at Vertical Rock, Manassas VA

March 2018 - May 2019

● Lead a Youth Recreational Climbing Team to help prepare for higher-level competitive climbing

Projects

Stacked Benefits of Battery Energy Storage Systems August 2022 - May 2023

● Focused on the benefits of BESS in differing locations, specifically in remote locations

● Used load-line analysis tools in order to determine effects on BESS location Wall-Mounted Snap-Together LED Lights and

Sound Reactive LED Light Bars

March 2023 - Present

● Custom designed 3D printed LED fixtures

● Custom designed/hand soldered PCBs for simplified use

● Maximum focus on end-user simplicity and ease-of-use

● Utilized contact pins for power and data delivery Custom LED Wall Signs December 2023 - Present

Skills

I am a very open communicator, with a focus on time management and efficiency. I work very well in a leadership role as I excel in decision making and am very team oriented. I can handle a high-stress environment and utilize my creativity and analytical skills in order to find an optimal solution. Operating Systems, Software, and Coding Languages

● Solidworks

● Onshape

● Eagle

● Soldering

● C++/C#

● Java

● Python

● Mac OS X

● Windows 7 - Windows 11

● Microsoft Active Directory

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