Social Media Customer Service

I am definitely the asset your company has been looking for: a responsible

and energetic team player, ready to use my excellent communication and problem solving skills to provide outstanding customer service. Chianti Williams

1327 Massachusetts Ave Riverside Ca 92507 916-***-**** *********@*****.***

SKILLS

*I am extremely tech savvy-pc and mac literate; internet and social media whiz.

*I create and utilize schedules and routines to maintain an organized productive environment.

*I am a team player, collaborator and problem solver.

* I am neat, organized and personable- an ideal candidate to represent your company. EXPERIENCE

Black Student Union, Etiwanda High School —Secretary As secretary of the organization, I was responsible for planning meetings and events; facilitating communication between members, creating informational materials and posters for our events. I worked collaboratively with other teammembers,faculty, staff, parents and students to communicate and achieve our club goals. Our most exciting event was doing the Boxes for Women event, where we boxed and gave women who are less fortunate feminine products. .

Starbucks—- Barista (2/20/20 - 11/10/21)

As a barista it’s my job to ensure quality in each drink and a smile on everyone’s face as they leave the door. I work collaboratively with other teammemberseverydaytostrategizeandgetthroughourbusy shifts, while satisfyingeachcustomer. My job included numerous tasks such as making drinks, preparing food, cleaning, and also ringing behind the cash register. Massage Envy - Receptionist [ 3/6/22- 8/10/22]

As a receptionist my responsibilities were to greet customers, answer incoming calls, book appointment’s as well as do laundry and set up the facial beds for the estheticians and massage therapist. I also had a small duty in retailing products to costumers and overall making sure when they left they had a great experience before and after. Waterworks Aquatics - Swim Instructor [ 4 /18/23- 12/15/23] My job as a swim instructor was to provide quality servicenot only to the parents but also the kids, i had the amazing opportunity to teach kids and adults how to be water safe. I would create a relaxing and comfortingenvironment so everyone involved could have a fun experience. EDUCATION

John W NorthHighSchool, Riverside, CA—Diploma

High school diploma

Rcc - currently enrolled.

References upon request

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