Failure Analysis Lead Technician

Summary:

Lead technician of a small team comprised of engineers and technicians for the Energy Star and California Energy Commission certification programs. Responsibilities range from initially receiving SUT (Systems Under Test), setting up file structures to maintaining accurate traceability, analyzing test data, generating test reports, receiving, and shipping records. Sustain the overall lab readiness and effectiveness by ensuring all required test equipment in need of calibration receives calibration in accordance with lab guidelines. All other equipment is in a functional and safe manor. Perform failure analysis on failed units and update records in accordance with the lab guidelines. Compatibility verification of various components to ensure they exceed customer standards.

Highly Initiative-Taking

Adaptable

Accountable

Great Collaborator

Meticulous

Purposeful

Analytical

Quality Oriented

Committed

Work Experience:

Experis (Manpower) / Crumbs Engineering / Kelly OCG / Intel, Folsom, CA 2014-Present

Energy Regulations Engineering Technician3

Initiate status reports of Systems Under Test (SUT) at various stages of the testing

Collaborate with team members to ensure proper equipment handoff

Trouble shoot units by performing various failure analysis methods

Verify all required testing equipment are logged in through Intel’s calibration portal before the due date

Confirm EPA (ISO 17025) policies pertaining to maintaining lab testing certification credentials enforced

Ensure the required calibration of all ISO 17025 Energy Star testing equipment (AC Source {Chroma}, Power Analyzer {Yokogawa} and Temp, Humidity device {Fluke}) receives calibration, maintained, and recorded

Establish that testing, calibration, and procedure reports have been completed in a timely fashion

Complete internal audit and management review processes once a month

Maintain Document Control per Intel Cooperation guidelines

Analyze the output data from the submitted SUT to generate and issue the appropriate test report

FedEx, Sacramento CA 2022 - 2023

Material Handler

Make sure that team members followed / maintained companies’ safety guidelines

Certify that packages are loaded into appropriate trailers.

Verify the loaded trailers had the appropriate traveling paperwork and security lock tag

Ensure that unloaded packages are distributed to their designated area

Inform management of violations / discrepancies in the way trailers are loaded or unloaded

Ensure employee follow protocol for damaged packages

Confirm hazmat material received the appropriate handling

Inspecting each item for damage before placing them into designated trailer

Amazon, Natomas CA 2018 - 2019

Inbound Stow

Ensure the scanning products by applying a handheld scanner and placing them in various bar-coded shelf locations so that customers can order the products

Visually inspecting each item or product for damage before placing them in their various shelf locations, as well as making sure that all items are accurate

Succeeded in ensuring that assorted items are in the right place by scanning them and physically placing them into their bar-coded locations to make them easy for customers to find

Volt Workforce Solutions, Elk Grove CA 2016 - 2017

Onsite Coordinator

Create and maintain employee spreadsheets, trackers, and reports

Maintain requisitions and assignment data within front office system and excel

Organize, plan, and launch Employee Relations Events

Respond to management data requests in timely manner

Address and resolve employee concerns / questions via in person, by phone and or email

Answer and resolve client questions via in person, by phone and or email

Complete special projects as assigned including assisting on business presentations

Liaise as needed to support time collection, payroll or billing processes and issue resolution

Xyratex International Inc., West Sacramento, CA 2012 - 2013

Xyratex (Employee of Manpower-Temp Service), Sacramento, CA 2010 - 2012

Product Test Technician

Lead technician in developing certified spare parts and refurbished process for Microsoft storage systems

Member of integrated product / process development team to introduce new products in warranty

Develop processes defined by manufacturing/product/quality engineering guidelines and provide feedback to engineers

Perform warranty transactions in SAP (Systems Applications and Products). Run reports to identify status of parts at various stages of processes and perform traceability of units over life cycles

Prepared preliminary report based on failure analysis for retuned evaluation units

Trained new technicians/operators in effective diagnostic and repair procedures of multiple product lines and customers in the warranty department

Perform failure analysis of return units in warranty department and fill SAP records in accordance with the failure codes

Trouble shooting units by performing diagnostic tests and replacing faulty motherboards, processors, RAM (Random-access memory), verifying cable length and various other mechanical hardware components

Maintain organized log of items evaluated / repaired information

Perform multiple tests on EBOD (Expanded Bunch of Disk)/ RAID (Redundant Array of Independent Disks) / Fiber Channel / ISCSI (Internet Small Computer System Interface) units and interpret results for various customers

Collaborated with Materials and Inventory Control departments in the transfer of material from the West Sacramento, CA facility to the Guadalajara, Mexico facility

Understand and support material / process control initiatives

Assisting in root cause of inventory deviation and moving faulty components to MRB (Material Review Board) for further processing

Followed EMS (ISO 14001) and ISO 9100) policies pertaining to my department

Active participation in site 6S activities

AutoZone, Sacramento, CA

Assistant Manager 1996 - 2007

Assists Store Manager with recruiting, supervising, scheduling, training, and developing store personnel.

Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence.

Delegates and ensures store merchandising tasks are completed in a timely manner.

Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash, and lane accountability.

Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment).

Monitors cash flow, inventory, and security control.

Maintains sales productivity, store appearance and merchandising standards

Conducts and reviews all opening and closing procedures

Manages emergency situations and conduct proper emergency procedures

Follows proper accident procedures

Provides feedback regarding AutoZoner performance to the store manager, prepares Performance Evaluations and AutoZoner Action Reviews, as directed by the store manager

Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment

Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Military Experience:

Radio Operator / Squad Leader 1992 - 1996

United States Marine Corps, Camp LeJeune, North Carolina

Receive and or transmit messages from primary base to multiple locations

Establishing contact with distant stations

Maintain accurate records of all communications

Processing and logging of messages

Training new marines in all policies and procedures relative to unit protocol

Motivating my squadron to adhere to all United Sates Marine Corps policies on dress, behavior, and performance expectations

Use of field radios such as the SINCGARS (Single Channel Ground and Airborne Radio System) and the AN/PRC 77 Radio Set

Top Secret Clearance

Use of the TA-312 Field Telephone

Set up and tuning of radio equipment including antennas and power sources

Making changes to frequencies or cryptographic codes; and maintaining equipment at the first echelon

Education:

Bachelor of Science - Electronics and Communication Engineering Technology

ITT Technical Institute, Rancho Cordova, CA

Graduation June 2012

Associate of Science - Computer and Electronics Engineering Technology

ITT Technical Institute, Rancho Cordova, CA

Graduation March 2010

Related Course Work:

AC/DC Electronics / Electronic devices / Microprocessors

Circuit Design and Analysis I & II / Digital I & II

Network concepts / Communications

Electronic devices / Microprocessors

Introduction to Computer Programming

SKILLS:

Ability to use digital testing equipment, multimeters

Ability to read schematic drawings

Diagnostic - Troubleshooting ability

Customer Service and Relation

Microsoft Office Suit Skills

Google Drive

Standard Assessment Procedure

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