Customer Care Personal
Resume:
Jameelah Virgin
Tulsa, OK *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
Hillcrest medical center - Tulsa, OK
December 2021 to September 2023
Working prn under supervision of nurse assisting patients with quality customer care..doing vitals,bladder scans,bs checks,hourly rounds,showers,answering call lights at nurse station, assisting with trach an vent monitoring aswell as charting patients care.
Nurse Assistant
Ascension - Tulsa, OK
August 2019 to July 2020
Taking vitals,checking blood sugar assisting patients with the proper patient care .hourly rounds,assistants with bathing. Charting nightly activities working with registered nurses on step down unit of icu
CNA - Certified Nursing Assistant
GREEN COUNTRY CARE CENTER - Tulsa, OK
October 2019 to January 2020
Working on the dementia unit monitoring and assisting residents with daily needs. charting,helping with time showers and feedings during meal time, companionship and other customer care needs.
Assembly Worker
AAON Inc - Tulsa, OK
April 2018 to July 2019
Preparing units for painting..cross training in final..checking wires and diagrams,checking coils for leaks,moving crane,touch up paint,entering work orders in computer..foam experience.. Personal Care Attendant
Whole person - Kansas City, MO
November 2013 to March 2016
Responsibilities assisting client in daily living skills such as cleaning, cooking, errands, keeping up Cleaning
Making beds in a professional order, sweeping, mopping, dusting,cleaning a/c filters, properly cleaning Customer Service Representative
h&r block - Kansas City, MO
December 2010 to April 2011
Responsibilities
Assisting clients with issues regarding there emerald cards Accomplishments
Helping clients access there account properly by troubleshooting issues and maximizing productivity. Certified Med Aide
Bates Residential - Kansas City, MO
September 2008 to April 2010
Assisted adults with daily living activities, monitored vital signs under the direction of Registered Nurse, provided recreational activities including singing and playing cards. Assisted with transporting patients to and from there doctor's appointments in work, also passed A.M in P.M medication to resident as schedule.
PCA Personal Care Assistant
Home Health Care, smiles - Centerview, MO
October 2008 to September 2009
Assisted with dressing and grooming of hair. Helping residents with shower and also assisted residents with transfer from bed to wheel chair. Assisting resident's to dining area to help with feeding. Also change linens, helped patient with ROM.
Customer Serivce Rep
Tele Globe Communications - Grandview, MO
September 2006 to June 2008
Responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity.
Education
diploma in Education
Board of Education - Okmulgee, OK, US
Skills
• Posting (Less than 1 year)
• Medication Administration
• Expert
• English
• loans. (Less than 1 year)
• Nursing
• arrangements. (Less than 1 year)
• Customer service
• Assembly
• Order entry
• Vital signs
• ICU experience
• Dementia Care
• Critical Care Experience
• Caregiving
• Hospital Experience
• Alzheimer's Care
• Home Care
• Meal Preparation
• Cleaning Experience
• Laundry
• Medical Records
• Patient Care
• Phlebotomy
• Epic
• Food Preparation
• Patient care
• Hospital experience
• Communication skills
• Microsoft Excel
• Microsoft Office
Certifications and Licenses
CNA
CPR Certification
AED Certification
First Aid Certification
State Tested Nursing Assistant
BLS Certification
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