Customer Service Kitchen Staff

Cody Jakel

618-***-**** *********@*****.***

Highland, IL 62249

EDUCATION

Missouri University of Science and Technology Rolla, Missouri Bachelor’s of Science in Engineering Management, Minor in Psychology of Leadership Projected Graduation: May 2026

Current Courses: Circuits 1, Mechanics of Materials w/ lab, Dynamics, Statistics, Engineering Economics

Projects:

Team Assessment Project

Fall 2022

• Designed and delivered a survey to assess a large organization’s efficiency

• Recorded the process of the organization’s meetings including decision making process

• Assembled diagnosis and recommendations

• Presented results and suggested recommendations for improvements Ball Launcher

Fall 2020

• Designed and produced detailed blueprints for a trebuchet

• Worked with a small group to build a prototype

• Diagnosed inefficiencies and discussed solutions

• Implemented solutions into the next prototype

Work & Leadership Experience:

The Korte Rec Center Highland, IL

Lifeguard / Swim Instructor June 2016-August 2020

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

• Provided friendly customer service to guests and addressed concerns.

• Monitored safety of guests in and around the swimming pool.

• Attentively monitored swimmers to identify distress.

• Mentored and trained inexperienced staff to be effective team members as lifeguards, swim instructors, and swim aids

The Wooden Tie Pierron, IL

Kitchen Manager August 2018 - Present

• Developed kitchen staff through training, disciplinary action, and performance reviews.

• Instituted positive kitchen atmosphere for staffers through effective communication, consistent training, and skill development.

• Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.

• Pitched into the work line during busy periods or in place of sick employees.

• Placed food orders with suppliers weekly, considering kitchen budget and expected demands. Skills, Activities, & Interest

Technical Skills: Matlab, Excel, Inventory Supervision, Vendor relationships Volunteering: Adopt a family, Blood drives

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