Call Centre Customer Service
Resume:
CURRICULUM VITAE OF MOTLATSE MALAPANE
CARRICULUM VITAE
OF
MOTLATSE MALAPANE
CURRICULUM VITAE OF MOTLATSE MALAPANE
SURNAME : Malapane
FULL NAMES : Motlatse
DATE OF BIRTH : 18 September 1993
GENDER : Female
DISABILITY : NO
HEALTH : Good
NATIONALITY : South African
RACE : Black
MARITAL STATUS : Single
HOME LANGUAGES : Sepedi
OTHER LANGUAGES : English, IsiZulu, Tswana and Sotho EMAIL ADRESS : *****************@*****.***
CONTACT NUMBER 066-***-****
RESIDENTIAL ADRESS : Stand.6373 Little Stint Street Klarinet Ext 7
Emalahleni
1035
PERSONAL DETAILS
CURRICULUM VITAE OF MOTLATSE MALAPANE
WORK EXPIRIENCE
INTERESTS
QUALIFICATION NAME INSTITUTION COMPLETED(Y/NO) YEAR Matric Ramogosetsi Magana YES 2011
Reading champion
certificate (PYEI)
Department of Basic
Education
YES 2022
Internet safety Training Department of Basic
Education
YES 2022
Call Centre and
Computer Literacy
Imratec College (SETA) YES 2016
Bachelor of Business
Administration (Degree)
Milpark Education NO
ORGANISATION DEPARTMENT DESCRIPTION TIME
PERIOD
Marapong Primary
School
Department of
Education
School Educational Assistant 10 Months
HTN Attorneys Call centre Collections consultant and Quality Assessor
2 years
SSDA Call centre Collections consultant 12Months
CBJ Attorneys Call Centre Collections Consultant 9 Months Listening to music
Watching TV
Playing netball
Studying novels
EDUCATION AND QUALIFICATIONS
CURRICULUM VITAE OF MOTLATSE MALAPANE
ACHIEVEMENTS
REFERENCES
Computer literacy skills [micro-soft office]
Negotiation skills
Communication skills
Accounting Skills
Leadership Skills
Conflict management skills
Interpersonal skills
Planning and organizing skills
Customer care and telephone etiquette
Inbound and outbound call centre skills
Ability to multi-task and work with others
Ability to work under pressure
Team work orientation
I received a certificate award for performance achievement in debit order team from previous employment at HTN Attorneys call centre. Target exceeded with highest percentage of 113%.
NAME COMPANY DESIGNATION CONTACT
DETAILS
Ms L Kgori Marapong
Primary
School
HOD and Deputy
principal
Mr Daniel Van Wyk HTN Attorneys Team leader and
Trainer
Mr Nicholas Magubane SSDA Team leader 083-***-**** Mr Percy Ngwenya CBJ Attorneys Team Leader 013-***-**** SKILLS
Contact this candidate