Customer Service Data Entry
Resume:
Skills
Managerial and Customer Service skills. Excellent Communication and Organizational skills. Ability to perform as Front Desk Receptionist. Able to operate Multi-Line phone systems, Data Entry and General Office duties. Cashier POS systems and Payroll experience.
Experience
JC Penney (Burlington, NC) 08/2015– 09/2017
Operations Task Team: Kept the back room/deck neat and orderly. Unloaded a 900-1000+ piece truck on a weekly basis. Sorted and organized merchandise. Distributed merchandise to designated areas. Signage for weekly sales ad. Customer Service, keeping up with sales goals. Kmart (Burlington, NC) ) 08/2009 – 09/2014
Merchandiser: Unloaded a 2000+ piece truck on a weekly basis. Separated/organized merchandise onto 4-highs and/or flat beds to be distributed throughout its designated areas. Layouts and floor plans to be worked on in a timely fashion to keep up with the functionality and productivity of the store. Worked closely with home store and other branch store’s management daily. Working with freight in warehouse and also paperwork in the office. Additional misc. duties as assigned.
Home Depot (Annandale, VA) 05/2006 – 08/2006
Special Services Representative: Ensure customer transactions were processed quickly and accurately while maintaining front end of store. Interacted with customers and store associates to ensure that excellent customer service is achieved. Answered customer questions via phone/in person, set expectations, facilitated will-call pick ups and resolved customer issues.
Additional Work Experience 07/1999 – 10/2004
Prior to working in the retail industry, I have done managerial and administrative work at the following companies: Sears, R.S. Roofing and Sheet Metal Co., Walmart and Washington Suites. Education
Rockland Community College Suffern, NY 06/1999 - 09/2001 Some college coursework completed
Spring Valley Sr. High School Spring Valley, NY 05/1994 - 06/1997 H.S. Diploma
References
Karen Whitembery HR Manager at Washington Suites
Cheryl Willis Supervisor at Home Depot
Kendra Ferguson Store Manager at JC Penney
Sarah Moore
cell. 703-***-****
email. *****.*******@*****.***
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