Customer Service Material Handler
Resume:
Ms. Jevonne Williams
Memphis, TN 38108
Email: ***************@*****.***
Work Experience
**/**** - **/**** ********* Healthcare - Memphis, TN Lead Attendant
Supervise the environmental services staff, train staff on proper procedures, ensure strict adherence to sanitary guidelines, perform daily quality checks on cleanliness of hospital rooms, interview patients to determine standards of customer service provided by staff, submit reports to senior leadership outlining quality and customer service findings, and utilize Microsoft Office programs to create personnel and unit reports.
03/2017 – 03/2019 Piston Automotive – Detroit, MI Material Handler
My duties consisted of building automotive condensers and radiators, packing and transporting finished products for shipment, operating machinery in accordance with safety regulations, inspecting finished products to ensure quality, and maintaining cleanliness of assembly area.
07/2015 – 12/2016 Private Home Care – Detroit, MI Caregiver
My duties included assisting with activities of daily living such as bathing, grooming, and dressing, preparing meals, maintaining cleanliness of residence, administering medication, and providing transport to medical appointments.
01/2012 – 07/2015 Subway – Memphis, TN Manager
My duties included managing employees and delegating daily work assignments, setting daily cleaning schedules and ensuring compliance with health and safety regulations, training new employees, maintaining store inventory, ordering supplies and reconciling daily receipts at the end of each shift.
01/2003 – 07/2015 Fashion Cleaners - Memphis, TN Quality Inspector
My duties included operating cleaning equipment, interacting with customers to provide information and resolve issues, and inspecting garments to ensure proper cleaning and care.
Skills Summary
●Excellent Customer Service Skills
●Experienced in effectively communicating with internal and external customers via telephone and email
●Experienced in the use of Microsoft Word, Excel and PowerPoint
●Dynamic problem-solving skills
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