Office Assistant Customer Service
Resume:
OBJECTIVE
Narendra Sathe
Address: B-***, Sri Prastha Complex, Nallasopara West, 401203.
Contact: +91-997******* Email: ********.*******@*****.***
Linkedin: www.linkedin.com/in/narendra-sathe-018914281
I am seeking environment where I can serve organization and establish a career as I am looking career transition to Data Analysis.
SUMMARY
Back-office Associate in BPO for operations in insurance claims, subrogation, and utilities. Gained experience in customer Service and Insurance claims.
EDUCATION &
QUALIFICATIONS
Bachelor’s degree in commerce from Pune University in Nov 2006.
Higher Secondary Certificate from Maharashtra Pune Board in Feb 2003.
Secondary School Certificate from St. John’s School Pune in Mar 2001.
KEY SKILLS
CERTIFICATION
SQL Queries Made Easy – Linkedin Learning
SQL for Data Analysis - Linkedin Learning
Diploma in MySQL and Statistics for Data Analysis – Alison
SQL Basics SoloLearn / SQL Foundation Test StudySection
TECHNICAL
KNOWLEDGE
Programming language (PYTHON – Pandas, Numpy & Matplotlib)
Microsoft Tools (Word, Excel, Power-Point and Access)
Power BI for Data Analysis and Data Visualizations.
PREVIOUS
WORK
EXPERIENCE
PERSONAL
INFORMATION
[REMI ELECTROTECHNIK LTD] – [BACK-OFFICE ASSOCIATE]
30 Nov 2019 to July 2022 for Planning dept. motor division.
[CAPITA INDIA PVT LTD] – [SR. BACK-OFFICE ASSOCIATE]
23 June 2015 to 15 Jan 2018 for UK client (MARSH).
[EXL SERVICES PVT LTD] – [CUSTOMER CARE EXECUTIVE]
13 Jan 2014 to 30 Jan 2015 Insurance Claims Dept. in US process
[WNS GLOBAL SERVICES PVT LTD] – [CUSTOMER SERVICE ASSOCIATES] (Client-British Gas) from 23 Dec 2011 to 31 Dec 2013.
[VISHAL VIDEO & APPL. PVT. LTD] – [COMPUTER OPERATOR]
02 Feb 2007 to 17 Dec 2011.
Language Known English, Hindi, and Marathi
Hobbies Learning Software & Operating Systems
Marital Status Married
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge.
Date & Place - August 2023 Mumbai Narendra Sathe
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