Customer Service Representative

Karen Kim G. Salcedo

Address: ** ****** ******* ***********, **

Contact: No.: 647-***-****

E-mail: ************@*****.***

CAREER OBJECTIVES:

- To work in a highly competitive institution that provides opportunities for employee’s personal, as well as intellectual growth, and skills development.

EDUCATIONAL BACKGROUND:

Tertiary : PHILIPPINE WOMEN’S UNIVERSITY

BACHELOR OF SCIENCE IN NURSING

June 2006 – June 2017

Secondary : PATEROS CATHOLIC SCHOOL

June 2002 – March 2006

Elementary : PATEROS CATHOLIC SCHOOL

June 1998 – March 2002

SKILLS:

•Computer Proficient (experienced user of various operating system such as Microsoft Office applications (Word, Excel, Power Point)

•Good organizational skills, detail oriented, and have an interest in providing quality customer/care service.

•Fast-typing, Filing, Encoding

•Dealing with People

•Driving

LICENSE:

NURSING LICENSURE EXAMINATION

November - 2017

ACHIEVEMENT:

SANGGUNIAN KABATAAN

2007-2010

TRAINING ATTENDED:

BLS – Healthcare Advantage Institute

February 2018

WORK EXPERIENCE:

TSD Global – Customer Service Representative

Oct 2013 – Jan 2015

ACE Medical Center Pateros – NICU Staff Nurse

April 2018 – October 2020

Job Description :

Neonatal intensive care unit registered nurses provide critical care to premature and sick newborns. In addition to providing around-the-clock care to these patients, we offer support to the parents. This parental support can range from emotional encouragement to advising parents on how to take care of an infant when they return home. We work as a team member with other nurse practitioners and physicians. Our prime responsibility is to ensure that a newborn's critical care treatment is secure. We perform life-sustaining care. Our duties include administering medications, monitoring vital signs and providing vital nutrients to newborns. Because most premature and sick newborns' lungs are not fully developed, we must ensure that infants are breathing and maturing properly. They keep, maintain and update records of the patient's care. In addition to medical care, we communicate with and educate parents on day-to-day operations as well as home-care procedures.

SSMC Nurse Vaccinator

July 2021 – February 2020

DOH – Department of Health NCR

Nurse I – Nurse Vaccinator

February 2022 – December 2022

INTEREST AND ACTIVITIES:

•Reading

•Cooking

•Playing Volleyball

•Singing

PERSONAL DATA:

Birth Date

:

March 28 1990

Age

:

34 years old

Place of Birth

:

Dumaguete City

Citizenship

:

Filipino

Civil Status

:

Married

Height

:

5’ 3"

Weight

:

75kg

Father’s Name

:

Delfino L. Gadiana Mother’s Name

:

Servanda P. Gadiana

CHARACTER REFERENCE :

SYMON SCHULTZ LLANERA

Team Supervisor – Presales Support AT&T

TSD Global McKinley Hills

DIBIE GRACE CABUS

Head Nurse - NICU

ACE Medical Center Pateros

I hereby certify that the facts or information’s stated/written herein is true and correct to the best of my knowledge and belief.

Karen Kim G. Salcedo

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