Customer Service Representative
Resume:
ABEL GIRMA KEBEBEW
************@*****.***
Professional Summary:
Dedicated and customer-focused professional with four years of experience as a Customer Representative at Showa SuperMarket. Proven track record of delivering exceptional customer service, resolving inquiries, and building positive relationships with clients. Skilled in communication, problem-solving, and multitasking in a fast-paced retail environment.
Experience: 4 years.
Customer Representative
At Showa SuperMarket.
RESPONSIBILITIES
● Provided excellent customer service by greeting and assisting customers in a friendly and professional manner.
● Responded promptly to customer inquiries, resolving issues, and addressing concerns to ensure customer satisfaction.
● Processed transactions accurately and efficiently using point-of-sale (POS) systems, handling cash, credit card transactions, and refunds.
● Maintained a clean and organized work environment, including shelves, displays, and checkout areas, to enhance the shopping experience for customers.
● Assisted with inventory management tasks, including restocking shelves, checking product quality, and updating price tags as needed.
● Collaborated with team members to achieve sales targets and goals, contributing to a positive and cohesive work environment.
● Participated in training programs and workshops to enhance product knowledge, customer service skills, and sales techniques.
Education:
Bachelor Degree
Skills:
● Customer Service
● Communication
● Problem-Solving
● Multitasking
● POS Systems
● Cash Handling
● Teamwork
● Attention to Detail
References:
Available upon request.
Contact this candidate