MEIZA ZAPATA
813-***-**** / ***********@*****.***
SUMMARY
* ***** ** ********** ** legal matters.
Enthusiastic Customer Service Representative.
Follows policies and procedures.
Experienced in fast-paced environments.
Progressive Computer Skills.
Leadership skills.
HIGHLIGHTS
oExceptional customer service.
oBilingual (Spanish – English).
oReliable.
oExcellent communication skills.
oFriendly.
oEnergetic.
oApproachable.
oFlexible.
oTeam player.
oOrganized.
oStrong work ethic.
EXPERIENCE
Secretary
April 2012 February 2013
La Arrendadora – Caracas, Venezuela.
Secretary
May 2014 January 2015
Bufete Zapata y Asociados – Caracas, Venezuela.
Server (Customer Service)
June 2016 March 2017
Texas de Brazil Restaurant – Tampa, Florida.
Server (Customer Service)
April 2017 September 2019
Cheddar’s Scratch Kitchen – Lutz, Florida.
Customer Service Representative
October 2019 March 2020
TZ Insurance Solution (TRANZACT) – Tampa, Florida.
Licensed Health Agent
March 2020 (Current job)
TZ Insurance Solution (TRANZACT) – Tampa, Florida.
EDUCATION
Elementary and Middle School 1999-2004
Santos Luzardos – Cúa, Miranda, Venezuela.
High school 2004-2009
Santos Luzardos – Cúa, Miranda, Venezuela.
Coronel Angel Custodio Serrano – Cúa, Miranda, Venezuela.
Bachelor of Science: Law, lawyer 2009-2014
USM Santa Maria University – Caracas, Distrito Capital, Venezuela.
Immigration Paralegal Course 2019
Paralegal Institute of Americas – Miami, Florida, USA.