Customer Service Manager

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I’m Hamadou Cisse, a hard working and smart person. I have three years experience of food handling, Five years experience as grocery store delivery supervisor, and four years experience as customer service manager. Finally I have two years experience of being a cashier. Working experiences:

Three years Food service experience and responsibilities. First: I was responsible for preparing food and line cooking in a hot environment . Second: Testing food before we start serving or delivering to customers or potential guests. Third: I was responsible for lining up meals in the fridge while checking the appropriate temperature for.

Restaurant Zawat Abidjan. 11 BP 1021, Côte-d’Ivoire. Five years Grocery store experience and responsibilities, First: In the store I was responsible for logistics and deliveries from suppliers. Second: I was responsible for organizing the products on the shelves and checking expiration dates.

Third: I’m responsible for taking out all expired products from the shelf, And reporting them to my manager.

Reference: 06 BP 1183 Abidjan 06 K125, Abidja,Côte-d’Ivoire. Four years Customer service experience and responsibilities, First: I’m in charge of receiving customers orders, welcoming them and introducing our new arrivals products while explaining how necessary it is. Second: I was responsible to receive customers' feedback and reply if needed. Third: I delegate some tasks to my team members and supervise them to make sure that customers are fully satisfied and the service was delivered safely. Reference: Jumia Cocody rivera l Côte-d’Ivoire.

Two years cashier experience and responsibilities: First: I was in the front line to receive the payment and give customers change accurately. Second: At the end of the day, I was in charge of counting the cash and reporting it to my supervisor.

Third: I was reporting to make sure that bank slips are correct then fulfilled in the envelope. Reference: 1486 third ave, 48th st,New York, NY 10028 Education Level:

I graduated from Az-har university, Cairo Egypt in 2019. Skills:

Microsoft office 2016( world-Excel-PowerPoint and Access ). Languages:

-English

-French

-Arabic

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