Customer Service Technician

JK

JASON KING

*************@*****.*** 336-***-**** Graham, NC 27253

Knowledge in Residential, Commercial and Industrial Plumbing Systems including new installs to repair of existing systems. Underground, Rough-In and Trim Installation can be performed from estimation to installation. Client presentations

Sales and marketing strategies

Cold-calling

Upselling and Cross Selling

Installation Technician

Testing and Servicing Plumbing Systems

Repair and Install of Septic Systems

Quality Service Today Mebane, NC

Sales Professional

07/2023 - Current

Answered customer questions, shared product knowledge and researched pricing and availability.

Generated new business by developing marketing initiatives, performing prospect calls, and networking referrals.

Identified and approached potential customers by generating leads, setting appointments and conducting site visits.

Mr Rooter Inc. Burlington, NC

Field Service Technician

01/2021 - 07/2023

Performed on-site installation, routine maintenance and minor repairs to systems.

Drove and maintained company vehicle, keeping in peak condition. Delivered outstanding customer service on field visits to meet corporate guidelines.

Environmental Air Systems Inc RTP, NC

Construction Foreman

06/2018 - 12/2020

Performed work safely and effectively in high and precarious places. Read and followed blueprints when planning and implementing construction phases.

Communicated effectively with customers and workers alike, answering inquiries and questions and responding to complaints. The Chef Academy Morrisville, NC

Master of Arts in Culinary Arts

06/2004

University North Carolina Greensboro Greensboro, NC Bachelor of Arts in Language Arts Education

12/2001

Summary

Skills

Experience

Education and Training

Contact this candidate