Customer Service Front Desk
Resume:
Desire Corcino
Bronx, New York. *****
******.*******@*****.***
OBJECTIVE: To obtain a position within a company where I can utilize my skills and education.
SKILLS AND QUALIFICATIONS:
Reviewing and answering practice correspondence
Operating computer systems to accomplish office tasks.
Answering calls and scheduling appointments. Updating electronic medical records.
Operating office software and equipment, maintain patient records and perform billing and coding duties.
MS Office: Word, Excel, Access and PowerPoint
Excellent customer service and interpersonal skills
Knowledge of Payroll, A/P, A/R, G/L, and Taxation Applications
Knowledge Taxation Applications
Detail oriented and dependable.
Ability to work in fast pace environment
Reliable, responsible, and dependable with the ability to fulfill obligations for assigned tasks
Bilingual: Spanish/English
EDUCATION:
Hostos Community College. Bronx, NY.
Certificate in Medical Administrative Assistant 04/02/2024
ASA College - New York, NY 02/2020-02/2021
Certificate in Office Technology and Administration
EXPERIENCE:
Pret A Manger, New York, NY 05/2014-01/2024
Front Desk and Kitchen Manager
Supervise front desk and Kitchen staff members in the restaurant.
Making sure that all team members provide a good customer service.
Check all out of date in the kitchen making sure nobody uses expired ingredients.
Maintain the restaurant safety and a good environment for the team members
Operate cash registers
Prepared store for inventory
Doing the order to the store for the next day
Handle customers complain with professionalism
Burger King, New York, NY 03/2009-06/2013
Assistant Manager
•Created, maintained, and entered information into databases
•Maintained scheduling and event calendars
•Completed forms in accordance with company procedures
•Managed projects or contributed to committee or team work
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