Human Resources Generalist

JENNIFER JACKSON

SUMMARY: Experienced managerial professional with a focus in leadership, training and organizational development. A background in office and business management stemming from retail and transitioning to human resources management. Proven ability to lead and manage teams, train employees and new managers, and develop new and improved methods of process.

EDUCATION: MASTER OF ART – INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY - University of Houston – Clear Lake - 2019

BACHELOR OF ART - PSYCHOLOGY - Stephen F. Austin State University – 2013

SKILLS:

• Payroll Management (ADP)

• Data Analysis

• Program Design/ Project Management

• Problem Solving

• Talent Development/ Training

• Recruiting/Interviewing/Staffing

WORK EXPERIENCE:

June 2022 to Present BEATRICE MAYES INSTITUTE

HUMAN RESOURCES GENERALIST

Working in partnership with the Finance, Operations, and Academic Team to manage and support a caseload of employees in the full spectrum of human related needs from offer letter until end of employment.

Managing the onboarding process for all new employees, contractors, and volunteers including communications, offer letters, verifying eligibility to work in the US and reviewing background check information, in accordance with legal requirements and organizational policies and procedures.

Maintaining accurate staff data within the Human Resource section of Skyward – Finance (Student Information System).

Maintaining accurate staff data within Human Resource Information System records related to new, current, and former team members.

Developing a communications voice and strategy to support change management and the day-to-day of the leadership team, that is tailored to the appropriate audiences.

Responding to inquiries from a variety of constituents, including current employees, principals, senior leaders, new hires, former employees, external entities, etc. in a timely fashion.

Creating and facilitating training, including but not limited to, new hire orientation, campus information sessions, and other organizational events.

Carrying out benefits administration, projects, and communications throughout the school year.

December 2020 to February 2022 FOR HOPE’S SAKE, LLC

HUMAN RESOURCES GENERALIST

Prepares or updates employment records concerning hiring, transferring, promoting, and terminating.

Addresses any employment relations issues, such as work complaints and harassment allegations.

Advises managers on organizational policy matters and recommends needed changes.

Analyzes training needs and coordinates training activities.

Administers compensation, benefits and performance management systems, and safety and

Develops recommendations for improvement of organization's personnel policies and practices.

Conducts exit interviews to identify reasons for employee termination.

Conducts audits of HR programs and recommends corrective action.

January 2019 to September 2019 UNIVERSITY OF TEXAS MEDICAL BRANCH

HUMAN RESOURCE COORDINATOR – DIVERSITY AND INCLUSION

Organized strategic planning for diversity and inclusion for the 13,000-employee institution by implementing a redesigned strategy for improving the diversity and inclusion metrics across the institution.

Scheduled and orchestrated meetings with several key leaders to discuss diversity issues for the institution.

Designed and structured internal and external documents for strategic plan.

Program Management - Summer internship for high school students.

Planned programs for the summer interns to maximize their experience at UTMB by matching them with the departments of their interests, coordinating events and training programs that increase their skills in networking, professional communication, and presentation skills, along with traditional work ethics.

Co-facilitated Thomas-Kilmann Conflict Mode Instrument with TOD consultants

Develop and direct an Assessment Center for the UTMB police department.

Analyze and organize data from employee satisfaction surveys sent across all the UTMB systems to be presented to the UTMB president.

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