Customer Service Relations
Resume:
Amanda C. West
**********@*****.***
**** ******* **, **. *****, MO 63139
Goal
Taking my years of experience and knowledge in the retail industry and transitioning it into a new work environment that will challenge me on a daily basis.
Strengths
●Experienced in customer relations and team leadership
●Computer skills in Office/Excel/Word/basic html knowledge
●Able to master new skills quickly
Work History
Independent Operator -
A. West Enterprises LLC contacted through Avis Budget Group
●Fully running a rental car location
●Hiring, training and managing staff
●Payroll and accounting
●Managing inventory cleaning, damage reports, sending vehicles for service
Property Manager - Airbnb Rental Property - February 2020-Curremt
●Overseeing the property and handling any potential household issues that may arise
●Cleaning the listed rooms for turnover and keeping in contact with the renters for any issues during their stay
●Reviewing and managing the 4 listings the property has on Airbnb
Straubs - Deli Associate - July 2020-Current
●Catering to all of the customers need
●Cooking, cleaning, and keeping food safe standards
Walmart - Shrewsbury, MO - February 2016-July 2020
Customer Service Manager - April 2019-July 2020
●Managing all Customer Service, Cashiers, Cart and Maintenance associates
●Assisting customer relations, maintaining registers, and handling large cash transactions
Jewelry/Shoes/Accessories Department Manager - December 2018-April 2019
●Stocked, ordered, and kept an accurate inventory count for all merchandise
●Pierced ears, ordered custom items for customers, shipped items off for sizing
Layaway Supervisor - September 2018-December 2018
●Sorted, organized, and kept an accurate log of all layaway accounts in the store
●Delegated labor hours to ensure organization and customer satisfaction
Education
HIgh School
●St. Elizabeth Academy (Graduated in 2010), Saint Louis, MO 63118
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