Customer Service Security Officer
Resume:
Moiz Mutal
Chicago, IL *****
**********.******@*****.***
A dedicated individual with 15+ years of experience in airport and commercial security operations. Seeking a position in customer service to utilize my transferable skills in a way that helps others. Work Experience
Volaris Airline Security Officer
Master Light Security Solutions - Chicago, IL
March 2017 to Present
• Responsible for aircraft security
• Conducts boarding and passport control
• Insures crowd control upon boarding
• Provides ramp control and cargo security prior to loading Airport Greeter
Chicago Greeters Inc - Chicago, IL
October 2016 to December 2018
Airport Greeter
Carey International Inc - Chicago, IL
October 2015 to September 2016
• Greeted international and domestic limousine clients
• Communicated with travel agencies to escort specific passengers to the appropriate busses
• Assisted clients with locating their vehicles
• Inherited extensive knowledge of terminals and airport functionality
• Utilized electronic devices (iPad) to communicate with drivers regarding passenger activities and safety
• Interacted with passengers to provide excellent customer service Airport Security Officer
Universal Security Inc - Chicago, IL
November 2011 to April 2015
O'Hare International Airport
• Insured airport alarm door control
• Conducted airport patrol with Chicago Police
• Provided airport employee access control
• Insured crowd control upon boarding
Security Agent
Flight Services Systems - Chicago, IL
June 2009 to January 2010
• Insured aircraft security
• Conducted boarding and passport control
• Insured crowd control upon boarding
• Provided ramp control and cargo security prior to landing Supervisor
Covenant Aviation Security - Chicago, IL
June 2007 to August 2008
Security Manager, Instabul, Turkey
Celebi Aviation Security
January 2000 to January 2003
• Managed security staff of 50 officers
• Trained staff on passenger search and profiling procedures
• Insured completed cargo screenings
• Conducted passenger and passport verification
Education
High school diploma in English Maths
PRIVATE MUJDE NIGHT HIGH SCHOOL
Skills
• Surveillance
• Analysis skills
• Time management
• Aviation
• Aviation
• Spanish
• English
• Security
• Customer service
• Bilingual
Certifications and Licenses
PERC Card
Present
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