Customer Service Travel Agent

Location:

Salary:

Posted:

May 06, 2024

NAZIRA MUKHAMEDGALIEVA

E-mail: ********@*****.***

PROFESSIONAL SUMMARY:

SKILLS:

• Customer Service

• English, Russian Language

• Organizational skills

• Computer skills (World, Excel).

EXPERIENCE:

Sales Associates “Sarah’s Tent Aventura” October 2020-May 2024

• Experienced customer service and communication skills.

• Packing and stocking shelves with product.

• Sliced and served different types of delicate meats and answered customer inquiries. Cashier “World Market & Café” May 2019-October 2020.

• Collect cash & debit/credit card payments from customers.

• Make change accurately and efficiently, issue receipt to customers.

• Deal with returns and refunds as necessary.

• Maintain cash control over register drawer and verify amounts are correct.

• Answer customer questions as they arise.

Deli-associate” World Market &Café” Jan 2018-May 2019 Hollywood, Fl

Cook Oct.2014-Dec.2017

Deli-market “Matryoshka LLC” Sunny Isles Beach,Fl

Travel agent Feb.2012-Mar.2014

Tez Tour Bishkek,Kyrgyzstan,KGZ

• Collect payment for transportation and accommodations from customer.

• Converse with customer to determine destination, mode of transportation, travel dates, financial considerations and accommodations required.

• Compute cost of travel and accommodations, using calculator, computer, carrier tariff books and hotel rate books, or quote package tour's costs.

• Print or request transportation carrier tickets, using computer printer and travel systems. EDUCATION:

Bachelor of Science: Economic Jul.2004

Bishkek Humanities University Bishkek, Kyrgyzstan, KGZ High School Diploma Jun.1997

School 47 Bishkek,Kyrgyzstan,KGZ