Lead Certified Pharmacy Technician

AJ

ANGELA JONES

*********@*****.*** 910-***-**** Aberdeen, NC 28315

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Drug Inventory Control

Proper Labeling Procedures

Patient Profile Setup

Cleaning and Sanitizing

Bulk Medicine Prepacking

Data Entry

Inventory Tracking

Customer Service

Dispensing Medications

Regulatory Compliance

Answering and Routing Calls

Cash Register Operations

Wholesale Ordering

Prescription Filling and Labeling

Prioritization and Organization

Medication Storage and Labeling

Medication Documentation

Recordkeeping and Documentation

Prescription Refill Fulfillment

Verbal and Written Communication

Storage Maintenance and Security

Relationship Building

Detail-Oriented

Inventory Management

Equipment Cleaning and Maintenance

Payment Processing

Troubleshooting Malfunctioning Equipment

FDA Compliance

Pharmacy Operations

Insurance Billing

Workflow Optimization

Insurance Verification

Problem-Solving Skills

Prescription Order Verification

CVS Pharmacy Troy, NC

Lead Pharmacy Technician

02/2003 - Current

Responsible for drug purchasing, drug shortage management, recording the inventory in logs, keeping track of debits and credits, returning recalls, outdates, and overstock.

Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests. Worked with insurance companies to process claims, resolve problems and obtain payments.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Merchandised related products to drive pharmacy department sales. Established and updated patient profiles, medications and insurance details.

Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Compiled customer demographic, allergy and medical history background. Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Summary

Skills

Experience

Transmitted claims to insurance companies for payment and reconciled EOBs.

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system. Participated in prescription pharmaceutical and over-the-counter product inventory audits.

Maintained clean and organized pharmacy shelving and work areas. Efficiently processed cash register transactions for new and refilled prescription orders.

Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products. Transferred medication from vials to sterile, disposable syringes using aseptic techniques.

Maintained proper storage and security conditions for drugs. Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Mixed pharmaceutical preparations according to written prescriptions. Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.

Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.

Entered prescription information into computer databases. Prepared and processed medical insurance claim forms and records. Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Ordered, labeled and counted stock of medications and entered inventory data into computer.

Received and stored incoming supplies and informed supervisors of stock needs and shortages.

Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.

Established or maintained medications and other patient profiles. Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling. Operated cash registers to accept payments from customers. Checked medications for content, accuracy and completeness of drug packaging and labeling.

Southern New Hampshire University Hooksett, NH

Bachelor of Science in Health Administration

I received an online degree in Pharmacy Technician at Allied Health back in 2003. I'm currently enrolled at Southern New Hampshire University and will graduate in May 2023. Education and Training

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