Customer Service Representative
Resume:
Wanda Jenkins
Humble, TX *****
********@*****.***
My name is Wanda, and I have been retired from Detroit Fire department for 14 years. I am ready to get back into the work force, to increase my livelihood as well so as my income. I am a very hardworking and always enthusiastic, about new challenges. I hope that I can fit your criteria for the position that I have applied. Any consideration given is greatly appreciated! Authorized to work in the US for any employer
Work Experience
Paramedic/Firefighter
City of Detroit Fire Department - Detroit, MI
July 1990 to June 2009
1/ Paramedic- Taking care of medical needs from minor illnesses to major life and death recovery 2/ Firefighter- I was a fire technician running lines and controlling fires. Including search and rescue. CSR - Customer Service Representative
Barton/Comcast Cable - Southfield, MI
July 1998 to August 2001
Accepted it inbound calls and and help customers with their billing accounts, as well as cable services, and upgrades.
Education
Associate's degree in paramedic
Macomb Community College - Madison Heights, MI
September 1989 to June 1990
Medical assistant in Medical Assisting
Ross Medical school of Detroit - Detroit, MI
May 1986 to August 1987
Skills
• EMT Experience
• Hospital Experience
• Triage
• Critical Care Experience
• Medication Administration
• Phlebotomy
• Medical Terminology
• Public relations
• Medical Office Experience
• Data entry
• Medical terminology
• Venipuncture
• Specimen collection / processing
Certifications and Licenses
Certified Phlebotomy Technician
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