I am seeking a competitive
and challenging
environment where I can
serve your organization
and establish a career for
myself.
WHY I WANT TO BE HERE
Working in an environment that makes
a positive impact on the lives of others
is fulfilling. Helping people in the
community in which I live is gratifying
and rewarding. Having experience in
an HR, insurance and hospital setting I
am very familiar with the protocol of
confidentiality and respect for the
privacy of those who seek assistance.
Supporting clients with questions and
concerns with their needs and the
resolving company policies with
empathy is an area I take very
seriously and enjoy!
HOW I CAN ADD VALUE
I am very passionate about employee
recognition and supporting every
aspect of teamwork. Continuing to
learn and adapt to new experiences, I
believe is important with the ever-
changing job market. Having a
positive attitude and willingness to
help others is who I am as a person, I
seek out any opportunity to spread
kindness to others.
SOFTWARE SKILLS
Microsoft Office/Outlook/Zoom/Teams/Webex
Excel/Powerpoint/Slide show
OneNote/Javascript/RingCentral
EPIC/OKTA/ADP/Adobe Acrobat
Kronos/UKG/Workday
WHERE I’VE BEEN
Risk Strategies
March 2023 - Present
• Assist Dentist’s making insurance decisions for their dental practice and their profession.
• Continuously learning the insurance needs of a dental professional.
• Experience in the insurance industry has taught me to help others to protect themselves from risk.
SSA/Human Resources Assistant
Lowes Home Improvement
September 2015 — March 2023
• Process payroll, facilitate annual open enrollment, assist with hiring/firing processes, uphold attendance policies and procedures.
• Engage in staff meetings and actively participate with the completion of employee trainings.
• Experience in the human resources field is another way for me to help others and support employees.
GSA/Guest Service Attendant
Target Corporation
December 2012 — May 2017
• Leadership role in assisting cashiers and customers.
• Loyalty to the employees that work for me and create a positive work environment.
• Experience in retail has taught me patience with others and spreading kindness to the general public is
rewarding.
Renee Rock
Dental Professional
Insurance Account Manager
************@*****.***
linkedin.com/in/reneerock
Caregiver
Nanny Self Employed
Dr. Haleem Chaudry Family 3 children
Dr. Julie Williams Family 2 children
Rollins Family 4 children
August 2003 — December 2013
• Worked with families to help ease the
workload of raising children.
• Promoted a healthy and safe environment.
• Experience with working with families of
professionals has taught me to be reliable.
Teacher
West Side Montessori 14 students
September 2000 — August 2004
• Uphold the Montessori philosophy and
method of teaching children age 3 to 5.
• Lead a classroom emphasizing on
independence and developing real-world
skills.
• Experience with diverse family's, I have
gained the importance of acceptance and
knowledge of different needs of families.
Childcare Director
YMCA
August 1999 — August 2004
• Sustain state regulations and compliance.
Organize a safe and healthy environment
for students and staff.
• Payroll, billing, and administrative tasks.
• Experience has taught me the importance of
communication with staff and parents.
WHAT I’VE LEARNED
Degree
Associates degree, Early Childhood
• Owens Community College, 2003 – 2008
Bachelor’s degree, Individualized Study Program
• University of Toledo, 2008 - 2009
Certifications
• CDA (Child Development Associate)
Owens Community College, 2003
• Property and Casualty, Commercial Lines Agent
Hondros College, 2023
Clerical Specialist/Unit Clerk
Medical College of Ohio
(The University of Toledo Medical Center)
January 1995 — August 1999
• Perform clerical and administrative duties.
• Answering phones, record patients’ personal
and medical information and maintain patient
records.
• Experience has taught me the importance of
supporting a medical team.