Emily Williams
Frederick, MD, ***** Contact at: 240-***-****, ******.*********@*****.***
Professional Summary: Customer Service driven employee with a friendly attitude and detail oriented approach. Works collaboratively with other staff members and is driven to contribute to a successful, positive work environment. Experience in retail, primary education, and independent business.
832 Trail Ave
Frederick, MD, 21701
******.*********@*****.***
EXPERIENCE
Victoria’s Secret, 5500 Buckeystown Pike, Frederick, MD, 21703 — Sales Associate
February 2024- Present
● Cashier responsible for: handling customer purchases, returns, answering any customer inquiries regarding sale items or products in general, improving sales
● Measures customers for intimate apparel, dedicated to finding the best recommendation of products that will best suit the customer in order to maximize returning customers.
● Maintains a clean working environment to improve presentation, customer comfortability, and safety
FCPS, 64 Thomas Johnson Dr, Frederick, MD, 21702—
Volunteer
September 2017- Present
● Team leader of fellow volunteers focused on efficiency of task completion and direct communication among team members
● Management of primary-lower elementary aged children
● Creating and organizing learning materials
Self-employed, Hair Stylist
February 2022 - Present
● Cutting, trimming, coloring, and styling hair to best suit clients
● Social networking in order to build a larger clientele
● Ability to follow directions, patience with clients, and take criticism in order to maximize customer satisfaction EDUCATION
Gov. Thomas Johnson High School, 1501 N Market St
#4430, Frederick, MD, 21701— High School Diploma
August 2017- April 2021
Skills
● Cash handling
● Customer support
● Adaptability
● Time management
● Problem solving