Customer Service Administrative Assistant

TACIANA BAGOT

Newark, NJ ***** 973-***-**** ****************@*****.*** WWW: Bold Profile

Focused, hardworking and organized Legal Administrative Assistant, with proven experience in client management, cash management, Customer service and administrative procedures. PowerPoint

Microsoft Office Suite

Microsoft CRM

Microsoft SharePoint

Data Input

Customer Service

Currency and Coin Counters

MS Office Proficiency

Risk Management Evaluations

Increased Corporate Revenue by 146% Increased

Growth by 29%

Ranked #1/20 in Region and #3/180 in Northeast

Increased Net Profits by$300k Attained highest

customer ranking in NE region in 15 years for 7

consecutive months

Cash Handling Expertise

Sales Expertise

Private Family Care Giver, 07/2023 - Current

Private Care – New York, NY

Enhanced family well-being by providing compassionate and attentive care to individuals with various needs.

Improved communication within families by facilitating open dialogues and mediating conflicts as needed. Promoted healthy lifestyles for family members through nutritious meal planning, grocery shopping, and meal preparation.

Ensured a safe and nurturing environment by maintaining clean living spaces and addressing any household hazards.

Teller, 01/2023 - 07/2023

Brinks Cash Logistics – Maywood, NJ

Processed 800 to 1000 commercial transactions promptly, minimizing wait times. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Completed highly accurate, high-volume money counts via both manual and machine-driven. Assistant, 08/2017 - 01/2023

Enterprise Holdings Inc., Rent-A-Car

Provided exceptional customer service to clients seeking to use services provided by company Applied vast knowledge of trainings and understanding of company policy to develop personal growth as well as advance the growth of the business

Managed different corporate entities within company including corporate accounts, dealerships, and insurance policies

Fostered team relationship moral by uniting employees by creating different activities and using team building methods

Ranked top five in the region for the company in customer service as well as sales Greeted guests in with friendliness and professionalism. Assisted manager in all aspects of business operations. Managed and completed paperwork and overall office administration operations. Administrative Assistant, 06/2017 - 08/2018

Union County Courthouse

Managed front desk responsibilities, which consisted of welcoming guests into the facility, escorting them to the appropriate office, and performing data input of client information Supported organizational goals by organizing clients' legal documents in preparation for their court case Filled legal documents, corroborated appointments, and reported to management weekly. Collection Manager, 08/2016 - 02/2017

Williams Lea, UBS – Newark New Jersey

Conducted intake assessment of patients to determine appropriate services to render Monitored urine samples of patients and reported unusual outcomes to management Observed counseling sessions between staff and patients to reinforce positive development Documented and reported development of patients to counseling staff weekly Bachelor of Science: Criminal Justice – Justice Studies Berkeley College - Newark, NJ

EDUCATION

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