Customer Service High School

Talaiah Willis

*** ******* ******, ******* ******* IL

Phone: 708-***-****

Email: ***************@*****.***

Dear Hiring Manager:

I would like to thank you in advance for taking the time to review my credentials regarding the position on the company’s website. My skill set, as outlined in my resume, offers a wide range of experiences supporting the requirements of the positioned offered. A genuine enthusiasm for customer service and all that it entails to support the expanding possibilities motivate my qualifications.

Customer Service has been a constant theme throughout my career path. From working in various salons in and around the city of Chicago, my knowledge base runs a gamut of contemporary skills that are being used in the up and coming world of Customer Service. This allows me to offer a wide range of customer service and business skills that I have had many opportunities to share these experiences in many roles.

As technology options continue to expand I have maintained skills and knowledge focusing on methodologies integrating efficiency options with delivery demands. While working at such facilities like, Trenz Beauty Academy, The Basement Barber and Beauty Salon as well as running my own business. Lai’s Beauty Bar. While working under various hairstyles and locticians in and around the Chicagoland area.

I hope we have an opportunity to discuss how I could be an asset to your team and my excitement at this opportunity to grow with your company.

Talaiah L. Willis

402 Hickory Street Chicago Heights IL

Cell: 708-***-****

E-mail: ***************@*****.***

Career Objective

Highly experienced professional, seeking a challenging but rewarding career in the field of Customer Service where I will be able to sharpen my skills while effectively gaining knowledge from others in an exciting, challenging and innovative working environment.

Education

Gage Park High School, High School Diploma, Chicago, IL (2017-2020)

SKILLS

- Superb administrative/ clerical proficiency and organizational skill

- Self-starter with remarkable customer service

- Able to follow both verbal and/or written instruction

- Ability to work well independently or as a team

- Outstanding initiative and problem solving abilities.

- Able to communicate information verbally and written

Work Experience

Trenz Beauty Academy: Shampoo Assistant (October 2020-March 2022)

Check clients in for services

Assist stylist in shampooing clients before services

Handle clients payments for services

Reschedule follow up appointments for clients

Give consultations to first time clients

Promote healthy hair regimens for clients

Trained new assistants as they were hired to be proficient in their role

The Basement Barber and Beauty Salon: (January 2023-January 2024)

Built a rapport with clients and extended consultations on future hair goals

Braided Clients hair of all ages and genders

Instructed clients on the importance of healthy hair management

Taught proper sanitation technique’s to employees

*References available upon request *

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