General Manager Technical Support

Scott Lee

Birmingham, AL

**********@*****.***

+1-205-***-****

Work Experience

Operating Partner/General Manager

Creative Home Concepts LLC - Huntsville, AL

January 2020 to Present

Perform all aspects of supervisory and managerial duties including but not limited to:

• Recruit, hire, and train all new employees.

• Perform estimates and other marketing duties to obtain new customers.

• Process payroll

• Purchase and order all supplies for jobs

Kitchen Supervisor

Chick-fil-A Restaurants - Huntsville, AL

March 2018 to November 2019

• Ensured proper food safety and procedural steps were implemented and followed on a shift by shift basis.

• Labeled, dated, and rotated all product.

• Property prepared products and adjusted based on sales volumes. Restaurant General Manager/Bench Area Coach

Bullock Scott Restaurant Group LLC - Huntsville, AL February 2015 to March 2018

• Recruited, hired, and trained crew and management for multiple units.

• Scheduled based on previous sales trends factored with current sales increase.

• Ordered all products as needed and adjusted all build tos.

• Increased sales in my unit by 175%.

Education

Bachelor's Degree in progress in Network Administration Colorado Technical University-Online - Colorado Springs, CO January 2019 to Present

GED

John C Calhoun State Community College - Huntsville, AL January 2017 to February 2018

Skills

• Network Administration

• Kitchen Management Experience

• Restaurant Management

• Network Support

• Food Safety

• VoIP

• Network Firewalls

• System Administration

Assessments

Technical support: Customer situations — Proficient April 2023

Responding to technical support situations with sensitivity Full results: Proficient

Customer focus & orientation — Proficient

April 2023

Responding to customer situations with sensitivity Full results: Proficient

Basic computer skills — Proficient

April 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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