Customer Service Nursing Assistant

Lawanda K. Holmes-Ewing

***** *** **** ***** ******* GA 30228

Phone: 706-***-****

Email: ***************@*****.***

Objective

Skills:

To obtain a part-time position that will utilize my strengths in staffing and scheduling coordination while giving excellent customer service

Professional phone manner, customer service oriented, self-starter with a well-rounded background in the placement of staff to assignments, effective negotiation skills.

Experience

November 2013 – Present Able Mabel Assisted In-Home Care College Park GA

Administrator/Scheduling Coordinator

Coordinate office activities and operations to secure efficiency and compliance to company policies

Supervise administrative staff, field staff and after-hours staff

Manage scheduling calendar for clients and filed staff

Manage incoming calls and place outgoing calls required for office operations

May 2013 – June 2015 Family Bridge Healthcare Stockbridge, GA

Certified Nursing Assistant

Assist clients with ADL’s

Take clients to appointments and to run errands

Schedule appointments for clients

Meal Prep

Monitor Vital Signs

February 2008 – April 2010 Muscogee Manor and Rehab Columbus, GA

Assistant Staffing Coordinator

Prepare schedules

Orient new hirs

Assist with payroll

Answer incoming calls

On Call coordinator after hours

Education

Certified Nursing Assistant Everest Institute Atlanta GA

Diploma Stewart-Quitman High School Lumpkin, GA

Certification

Certified Nursing Assistant

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