Human Resources Business Development

RAJINDER PABLA

**********@*****.*** 650-***-**** Hercules, CA 94547

Summary

Entrepreneurial Executive offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.

Skills

Market Planning

Customer Acquisition

Contract Negotiation

Consultative Sales

Service Delivery Oversight

Human Resources

Media Relations

Operations Management

Business Planning

Revenue Growth

Staff Management

Business Administration

New Business Development

Profit and Loss Management

Talent Recruitment

Regulatory Compliance

Sales and Marketing

Risk and Mitigation Analysis

Client Engagement

Community Outreach

Account Management

Negotiation

Operational Analysis

Commission Structures

Consulting

Raising Capital

Corporate Governance

Experience

Greenline Beverages Inc Fremont, CA

President of Operations

03/2020 - 09/2023

Actively sought out new business opportunities through market research and networking.

Directed strategic planning and development initiatives to drive operational efficiency.

Monitored operations performance metrics to ensure compliance with established standards and goals.

Developed policies and procedures for all departments within the organization.

Managed staff recruitment, training, and development activities.

Analyzed financial statements to identify opportunities for cost savings and revenue generation.

Maintained relationships with vendors and suppliers to secure competitive pricing on materials and services.

Conducted regular meetings with department heads to review progress on projects and discuss any issues that may arise.

Ensured compliance with applicable laws, regulations, industry standards, and internal policies.

Resolved conflicts between personnel by providing sound judgment while maintaining fairness.

Assessed employee performance through feedback sessions in order to recognize achievements or address concerns.

Hired and managed employees to maximize productivity while training staff on best practices and protocol.

Reduced costs and optimized revenue by executing contract bidding and procurement processes.

Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.

Traveled to trade shows and client meetings to promote company brand.

Facilitated new business opportunities and promoted current marketing projects through print, broadcast and B2B outlets.

Represented company interests before federal agencies, city representatives and regulatory entities.

Transformed departmental operations through aggressive process overhaul and attention to quality.

Interacted with customers and vendors with utmost professionalism to solve various problems.

Successfully negotiated with vendors to receive best pricing and terms.

Oversaw employee hiring, recruitment and training for multiple business locations.

Directed negotiations and preparation of contracts.

Speedcon Express Inc South San Francisco, CA

Operations Manager

11/1995 - 02/2020

Developed and implemented operational procedures to ensure quality standards are met.

Monitored and improved efficiency of processes, team performance, and customer service.

Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Established effective relationships with vendors to negotiate pricing and secure materials needed for production.

Ensured compliance with safety regulations and maintained a safe work environment for all personnel.

Created detailed reports on the performance of individual departments within operations.

Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.

Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Recruited, hired and trained crew members on application of projects, customer relations and customer service.

Addressed customer concerns with suitable solutions.

Enforced federal, state, local and company rules for safety and operations.

Education and Training

Sierra Academy of Aeronautics - Airline Train Center Oakland, CA

Certified Aircraft Dispatcher in Aircraft Piloting And Navigation

09/1990

RK Arya College Nawanshahar, India

Bachelor of Arts in Aeronautics

04/1987

Shiwalik Public School Nawanshahar, India

High School Diploma

03/1984

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